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HP FW Update for Intel SSD 320 160GB Doesn't Work

DAbaw
New Contributor

So I just recovered from my 8mb Reported capacity on an HP (Intel made) SSD 320 160GB

I lost all data, and I had to use Part Magic to secure erase the drive.

To avoid this in the future I tried to update the Firmware. I initially use the HP utility for my Elitebook 8440p. That didn't detect the drive in the bay. I pulled the drive and added it to my Z400 and Z420, and still their utility couldn't detect the drive and asked that I contact http://www.intel.com/go/ssdsupport .. here I am!

I downloaded the firmware update ISO for the drive from Intel, and it's reporting that I have the latest revision. If I had the latest revision, how could I have lost my data and got the 8mb capacity issue?

Somehow I need to either force the intel to update my FW or make the HP utility detect my drive.

My current FW is 4PC1HPG0

Thank you

5 REPLIES 5

idata
Esteemed Contributor III

Perfect. If you have concerns after contacting them, feel free to post them here.

If possible, please post the explanation they provide to you as well. Other users in the community may be benefit from the information in the thread.Regards,Diego V.