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750 400GB Failed to update to Win10 RS1 with error 0xc00000bb

LJian19
New Contributor

I have already asked Microsoft for help, but they have totally no idea about this and recommend me to raise a question here.

13 REPLIES 13

idata
Esteemed Contributor III

Hello Leo_Jiang,

We are following up and we'd like to know if you require further assistance. We'll be waiting for your response.Regards,Nestor C

Attached is the .csv file. It seems to be a report of the SSD.

idata
Esteemed Contributor III

Hi Leo_Jiang,

Checking the log provided, we don't see any issues with your SSD. In order to help you further, we would like you to please install http://www.nirsoft.net/utils/bluescreenview-x64.zip this application, run it and provide us with a screenshot, if possible, of the affected BSODs you have had in the system.With that tool, we may identify if this is related to a driver issue and also if there is any other hardware involved.NOTE: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.Regards,Nestor C

idata
Esteemed Contributor III

Hello Leo_Jiang,

We are following up and we'd like to know if you were able to install the application we sent. We'll be waiting for your response.Regards,Nestor C

wli25
New Contributor

The application above was the bluescreen dump, but after the windows update failed, nothing could get from the bluescreen dump.

Now I have meet the same problem, When I update my windows, it failed with error 0xc00000bb,and many people failed too, such as https://www.v2ex.com/t/300993 在 ssd 上装系统有什么注意事项么?一天没装好,求助啊。。 - V2EX from the 13th

I wonder if there is a driver problem.