660p driver questions

[gx000]

Hello,

Can anyone explain to me what "intel mini port and filter device management" does?

Also is it necessary to update the firmware? what changed in the update? ive never done that before and im not sure if im comfortable doing it.

Thank you

[JosafathB_Intel]

Hello gx000, Thank you for contacting Intel® Memory & Storage Support. As we understand, you need assistance with your Intel® SSD 660p Series. If we infer correctly we will appreciate if you can provide us with the following information: • The SSU logs. 1- Go to https://downloadcenter.intel.com/download/25293/ and download the software. 2- When finished downloading it, open it. 3- Attach the file obtained to your reply. • We will like the version of the firmware that you have currently installed. To answer your questions. “Can anyone explain to me what "intel mini port and filter device management" does?” Both tools are normally included with the Client NVMe* Microsoft Windows* Drivers for Intel® SSDs and are necessary for the OS to be able to manage and detect the SSD properly. *About Intel® drivers. The driver or software for your Intel® component might have been changed or replaced by the computer manufacturer. We recommend you work with your computer manufacturer before installing our driver so you don’t lose features or customizations. “Also is it necessary to update the firmware?” It is always recommended to have the latest version of the firmware on your Intel®devices this in order to minimize hardware issues and to have access to the latest features available of your Intel®product. “what changed in the update?” Based on the release notes of the Intel® Solid State Drive Toolbox (https://downloadmirror.intel.com/28593/eng/Intel_SSD_Toolbox_3_5_9_Release_Notes_325993-048.pdf) This release of the Intel® SSD Toolbox includes a firmware update for the Intel® SSD 660p Series products, for latest firmware revision 002C This firmware version contains the following enhancement: • Refined Power Management behavior and enhanced power state transitions. We will be looking forward to your reply including the information requested. Best regards, Josh B. Intel Customer Support Technician Under Contract to Intel Corporation

[JosafathB_Intel]

Hello gx000, Thank you for having contacted Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation

[JosafathB_Intel]

Hello gx000, Thank you for having contacted Intel® Technical Support. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation