04-10-2019 03:07 PM
Probably a silly question but...my new 600p SSD came with 3 rectangular blue plastic strips with adhesive. I'm assuming they are to do with heat management - but I can't find any documentation to tell me just how to use them!
Can anyone help me or point to help?
I'm guessing heat issues are important - my SSD is currently in an external case to clone, and man does it get hot
don
04-10-2019 07:58 PM
Hi DSlat,
Thank you for contacting Intel® SSD support group with your request for assistance with your Intel® SSD 600p Series.
As per your comment, we have no seen such blue strips; as part of our product factory packaging; in the box, it’s only included the SSD itself and the information booklet.
You have mentioned the use of an external enclosure; could it be possible, these strips came with it? Could you send us a picture of those strips?
As an important detail, let me indicate, Intel® has no validated any external enclosures for our SSD’s, therefore we don’t encourage the use of any brand of enclosures available in the market.
To further collaborate in a solution, we will appreciate if you can send us the markings of your SSD as detailed in the following link: https://www.intel.com/content/www/us/en/support/articles/000025532/memory-and-storage.html
Please let us know if you might need further assistance.
We will be looking forward to your reply.
Best regards,
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation
04-10-2019 10:38 PM
I would bet that those blue strips are actually metal (or at least some sort of heat conducting material) and, if adhered to the ICs on a M.2 SSD, will help dissipate their heat better.
Many external brackets and enclosures include some method for dissipating the heat from the M.2 SSD into the chassis of the bracket/enclosure itself.
...S
04-19-2019 08:09 PM
Hi DSlat,
Greetings from Intel® SSD Support.
This is a friendly reminder your case remains open, awaiting for your reply.
Please let us know if you might need further assistance.
Have a nice day.
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation
04-25-2019 12:30 AM
Hi DSlat,
Greetings from Intel® SSD Support Group.
This is to let you know this case is being closed.
Please feel free to get back to Intel® communities, whenever you might feel necessary.
Have a nice day.
Santiago A.
Intel® Customer Support Technician
Under Contract to Intel Corporation