08-16-2013 05:39 AM
Hello.
I have used a newly bought Intel SSD 520 180Gb for about a month without any problems. But then all of a sudden neither Windows or BIOS can find it and as long as the SSD is connected to my computer the startup time (for the computer) is increased significantly. When I unplug the SSD from the computer everything goes back to normal. I have tried the SSD on another computer and the same things happen there.
I already have another Intel SSD installed on my computer (my system hdd) which is working perfectly so I know that I have made all the necessary changes in order for SSDs to work on the computer. Same thing goes with drivers.
I cannot find anyone else who has the same issue. The only thing I can think of is that the SSD is broken?
Please help!
08-19-2013 11:29 AM
Hello Garham,
Assuming you have ruled out the SATA cables then the issue might be the drive itself. You may contact your local Intel® Support team for further assistance.
http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport
09-09-2013 05:02 AM
I have now been in contact with Intel Support team and they established that the SSD was probably broken so they sent me a new one. So this has now been solved!