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- Solidigm
- Solid State Drives (NAND)
- Re: 128GB 545s unexpected drop of performance.
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128GB 545s unexpected drop of performance.
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02-12-2019 09:11 AM
We have one customer who owned 20+ PCs and NUCs with 128GB 545s SSDs. Now almost all of them (few just broke down) have unexpected drop of performance as it was described in few questions here also. My question is: will the latest February2019 FW solve the problem of we have to change them anyway? SMART is OK and all SSD 3-6 month old. Regards, Sergei
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02-15-2019 07:20 AM
Hello Diego,
It will take time, they are all over 4 countries.
We got one, but it is completely dead. Not even inialize in BIOS.
Sergei
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02-15-2019 01:13 PM
Hi Sergei,
Thank you for the update. I understand it'll take some time to get the SMART reports.
The thread will be open for you, so once you have the information, please share it here.
I'll be waiting for your response.
Regards,
Diego V.
Intel Customer Support Technician
Under Contract to Intel Corporation
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02-25-2019 07:42 PM
Hi Sergei,
Just wondering if you have any updates.
Regards,
Diego V.
Intel Customer Support Technician
Under Contract to Intel Corporation
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02-26-2019 07:07 AM
Hi Diego,
Was communicating with customer and he does not have possibility to provide any data at the moment. I believe we will have to proceed each case separatelly in future.
It will take unknown time, so if any extra data will be received I will continue this Question here.
Regards,
Sergei
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02-26-2019 05:30 PM
Hi Sergei,
Thank you for the update.
Don’t worry, when you receive the information from your customer you can post it here to continue with the support or to open a new thread to handle the drives’ issues separately.
Have a nice day.
Regards,
Diego V.
Intel Customer Support Technician
Under Contract to Intel Corporation
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