1.2 TB Intel SSD 750 Series trouble

[BHalt1]

My PC has been operating properly now for several months with no issues. However, all of a sudden now my motherboard seemingly does not find the Intel 750 SSD on a cold boot. Strangely enough when I remove the SSD from the PCIe slot and place it back, the computer boots into windows (installed on the Intel 750 SSD). This happens every time. In fact, if I let the PC go to sleep, it happens then too. I am wondering if there is something wrong with the SSD? I have gone through and checked/updated all drivers for the SSD and the computer/operating system/SSD seem to work just fine once I remove the SSD and replace it then boot... This is very strange and I am completely lost here. Again, I have only had the hard drive for a few months and I love it, but I need to find out what is causing this issue. Any ideas/help would be greatly appreciated.

Computer Specs:

Intel 6700K

ASUS Z170 Deluxe

GTX 1080

Intel 750 1.2 TB

3440 x 1440 Predator w/g-sync

ASUS AC1900 Network Adapter

Thermaltake Pacific RL360 RGB Water Cooling Kit

32 GB Corsair Vengeance 3000MHz DDR4 RAM

3 - Samsung 950 Pro 256 GB SSD

1 - 1 TB WD 7200 RPM HDD

[idata]

Hi Bkhalterman,

Thanks for the information provided, it will really help to determine the situation with your SSD.While we work on this, could you also please send us over the thread the *.csv file from Intel® SSD Toolbox? You need to open the program and click on the export button on the bottom right hand.We will be waiting for your response.Regards,NC

[BHalt1]

I have replied to your email message with the .csv file.

[BHalt1]

'ID''Description''Raw''Normalized''Threshold''Action'ABProgram Fail Count0100Ready for use.ACErase Fail Count0100Ready for use.ADWear Leveling Count7.3E+1099Ready for use.Average erase cycles17Maximum erase cycles31Minimum erase cycles6B8End-to-End Error Detection Count0100Ready for use.C7CRC Error Count0100Ready for use.E2Timed Workload - Media Wear65535100Ready for use.E3Timed Workload - Host Read/Write Ratio65535100Ready for use.E4Timed Workload Timer65535100Ready for use.EAThermal Throttle Status0100Ready for use.Throttle Status0%Throttling Event Count0F0Retry Buffer Overflow Count0100Ready for use.F3PLI Lock Loss Count0100Ready for use.F4NAND Bytes Written320254100Ready for use.F5Host Bytes Written167749100Ready for use.F6Unknown1100Ready for use.Standard SMART Health Info1Temperature25 degree CReady for use.3Available Spare Normalized percentage of the remaining spare capacity available10010Ready for use.5Percentage Used0Ready for use.32Data Units Read7108.68 GBReady for use.48Data Units Written5242.16 GBReady for use.64Host Read Commands1.6E+08Ready for use.80Host Write Commands1.19E+08Ready for use.96Controller Busy Time0Ready for use.112Power Cycles259Ready for use.128Power On Hours661Ready for use.144Unsafe Shutdowns0Ready for use.160Media Errors0Ready for use.176Number of Error Info Log Entries0Ready for use.0Critical Warnings0Ready for use.Available Spare Space has fallen below the threshold0Tempe...

[idata]

Hello bkhalterman,

Thanks for all the updates and information provided. We will analize this data and research your issue further. We will post an update to your thread soon.Best regards,Carlos A.

[idata]

Hello bkhalterman,

It's important to point out that the requirements for this SSD are that it must be installed in a PCIe* slot that will support PCIe* Generation 3.0 by 4 lanes (PCIe* NVMe* 3.0 x4). While the drive is backwards compatible with older generations, and will work with less PCIe* lanes, lower performance and issues would be expected.

In your particular motherboard, only the 2nd, 5th, and 7th PCIe* slots meet (and exceed) these requirements. All other slots are PCIe* 2.0 by 1 lane.

- http://dlcdnet.asus.com/pub/ASUS/mb/LGA1151/Z170-DELUXE/E10627_Z170_DELUXE_UM_V2_WEB.pdf?_ga=1.17161... ASUS* Z170-Deluxe User Guide (Page 33, Section 1.2.5).

Also, this video has a lot of information that could help (they talk about slot placement at around 8:45):

- Youtube: https://www.youtube.com/watch?v=98sIvXCADJI Installing the Intel SSD 750 Series PCIe*.

Note: Any links provided for third party tools or sites are offered for your convenience and should not be viewed as an endorsement by Intel® of the content, products, or services offered there. We do not offer support for any third party tool mentioned here.

Please let us know if this helps.

Best regards,

Carlos A.