Твердотельный накопитель Intel® DC серии S3500

[Vsevolod]

Случайное чтение (участок 100%)  75000 IOPS

Задержка - чтение  50 µs

Выглядит несколько противоречиво. Чтение раз в 50 микросекунд должно бы давать  20000 IOPS...

[JosafathB_Intel]

Hello Vsevolod,

Thank you for contacting Intel® Memory and Storage support.

Please take into consideration that our support is provided in English only, and we are machine-translating your message, meaning that we may lose the true meaning of the question.

As we understand, you are requesting assistance related to Intel® SSD DC S3500 Series. If we inferred correctly, we would appreciate it if you can provide us with the following information, this to better understand your current configuration:

*Please extract the following logs by using the Intel® Memory and Storage Tool:

https://downloadcenter.intel.com/download/29337/Intel-Memory-and-Storage-Tool-CLI-Command-Line-Inter...

-1. SMART attributes: intelmas show -smart -intelssd “SSD_index”.

-2. The SSD information using show -all command from Intel MAS CLI: intelmas show -all -intelssd “SSD_index”.

Replace the “SSD_index” with the actual index number of your SSD.

A complete User Guide is available below:

https://downloadmirror.intel.com/29337/eng/Intel_Memory_And_Storage_Tool_User%20Guide-Public-342245-...

-3 We need you to provide us with the system details by extracting the SSU logs and the replication steps to try to determine the root cause.

The SSU logs.

1- Go to https://downloadcenter.intel.com/download/25293/ (for Windows*) and to https://downloadcenter.intel.com/download/26735/ (for Linux) download the software.
2- When you finish downloading it, open it.
3- Attach the file generated by the tool in your reply.

-4 We would like to know the tool that you are using to measure your SSD performance and if you can provide us with a screenshot of the output of that benchmark test.

We will be looking forward to your reply.

Best regards.

Josh B.
Intel® Customer Support Technician
A Contingent Worker at Intel®

[n_scott_pearson]

@JosafathB_Intel,

Good information! Is there a similar (S.M.A.R.T. display) capability in the older RST tool?

...S

[JosafathB_Intel]

Hello n_scott_pearson,

Thank you for your reply and for your help in assisting all community members.

To answer your question, the RST does not have a function to extract the SMART information by himself, but find bellow the recommended way to troubleshoot issues when an SSD is part of a RAID array:

1- To get the logs from our RAID solutions like RST/RSTe/VROC, please follow the System Reports for Intel® Rapid Storage Technology article:

https://www.intel.com/content/www/us/en/support/articles/000006351/technologies.html

After extracting this report, review the RAID arrays condition, and if you have any array that has a drive that is presenting an issue, the following step will be to remove the SSD from the RAID.

2- After removing the drive that failed, the next step will be to extract the SMART logs:

 *Please extract the following information by using the Intel® Memory and Storage Tool:

https://downloadcenter.intel.com/download/29917/Intel-Memory-and-Storage-Tool-CLI-Command-Line-Inter...

-1. SMART attributes: intelmas show -smart -intelssd “SSD_index”.

-2. The SSD information using show -all command from Intel MAS CLI: intelmas show -all -intelssd “SSD_index”.

Replace the “SSD_index” with the actual index number of your SSD.

These are the necessary steps to extract the SMART information from an Intel® SSD when it is part of a RAID configuration.

Please, let me know if you have any questions.

Best regards.

Josh B.

Intel® Customer Support Technician

A Contingent Worker at Intel®

[n_scott_pearson]

Thanks Josh,

So, you are essentially saying that the CLI tool can be used with older versions of RST. Is there any limitation on how far back in RST's version history this tool will work? Would it be safe to say any version that (also) supports Windows 10? What about Windows 8.1? 7?

...S