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windows 7 hard disk failure notification
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07-07-2010 05:34 AM
hello,
I am using an intel SS DSA2M160G2GC drive and received a warning from Windows 7 saying that Windows has detected an error in the hard drive and that I should backup it immediately and call the support. It says (not in english): "the following disks are reporting failure: intel SS DSA2M160G2GC SCSI Disk Device". The system is Dell XPS Studio 1340, running Windows 7 home premium 64bit.
In addition, on trying to run Norton Ghost 15 drive backup I get the following error message:
"-Unable to create incremental recovery point.
--Error E7C3000F: Device \\?\SymantecSnapshot0 cannot read 4472 sectors starting at LBA 132412680.
---Error EBAB03F1:
לא היתה אפשרות לבצע את הבקשה עקב שגיאה של התקן פלט/קלט.
(UMI:V-0-187-131)
"
the translation of the message is "there was no possibility of processing the request due to an error in input/output device".
I am able to reproduce this error message every time I run the drive backup using Norton Ghost.
This is the first time I am having these error messages. The drive worked perfectly for the past few months since I bought it.
Can I solve this problem by using chkdsk or by writing zeros to the the whole drive?
I will be grateful for your help.
Regards,
Amir
16 REPLIES 16
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07-07-2010 10:20 PM
Yes. Intel SSD Toolbox Version 1.3.0.000
Upadted Bios to A14. Can't use any of the tools.
The drive keeps working. I managed to write zeroes to the whole drive using data lifeguard utility and it didn't produce any error message... I don't know if that means the drive's OK and if so, why did it produce the original message? How can I check wheater it's OK or not? I need to no if it should be returned. attached is a screenshot of the toolbox. Thanks.
The Toolbox says says
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07-07-2010 10:21 PM
meant to write "need to know" not "need to no"... sorry
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07-08-2010 01:48 AM
Do you have Sata as IDE or AHCI in BIOS?
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07-08-2010 02:24 AM
AHCI.
btw the Windows 7 message appeared again. I think I will have no choice but to send that drive..
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07-08-2010 04:00 AM
If anything, try it in another computer first..
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