12-04-2009 12:05 AM
Hi,
since firmware version 02HA my sdd (x25 80GB) has a s.m.a.r.t error and Windows 7 always tell me that I gonna loose my data soon.
The Intel SSD toolbox's s.m.a.r.t test show me the error and tell me that I should contact Intel for further instructions. Here in the forum Intel writes that if somethings went wrong with the firmware update, contact Intel's Support.
So I wrote an email. No answer. I waited a week and wrote another email. No answer.
Now when the 02HD firmware came out, I hoped that it will fix the s.m.a.r.t error. But no.
So I wrote another email to the support, No answer.
Why? I filled out the formular correctly.
Does the support answers to you?
12-08-2009 01:54 AM
Hmmmm that's odd, I called Intel Tech Support just 2 weeks ago and got through with no problems.
walshy
12-08-2009 11:36 AM
I got a PM, and they said that they will look where my emails got lost...So thanks for your hints...