Update on "Bad Context 13x Error"

[Alan_F_Intel]

Intel has been investigating the 'Bad Context 13x Error' as seen on select Intel® SSD 320 Series drives. This was previously noted in the Intel community post as "SSD Power Loss". To summarize the error: In certain circumstances, after an unexpected power loss, a small percentage of SSDs may experience this error on the next attempt to boot the system. In this situation, the system's BIOS reports an SSD as an 8MB capacity drive.

Intel has reproduced 'Bad Context 13x Error' utilizing strenuous testing methods. This 'Bad Context 13x Error' can be addressed via a firmware update and Intel is in the process of validating the firmware update. A future update will define the schedule to deliver the firmware fix.

The Intel SSD 320 Series continues to be shipped and is available for purchase. If you experience this error with your Intel SSD, please contact your Intel representative or Intel customer support (via web: http://www.intel.com/ www.intel.com or phone: http://www.intel.com/p/en_US/support/contact/phone www.intel.com/p/en_US/support/contact/phone) .

For those with Intel SSD 320 series SSDs who are concerned but currently unaffected, Intel advises the following actions:

• As with any storage device, backup your data regularly
• When shutting down your system, follow your system's standard shutdown process
• Minimize unplugging the SSD while your system is powered

Intel takes these issues seriously. Please watch for further updates on this site.

Rgds,

Alan

Intel's NVM Solutions Group

[idata]

Hello,

day before yesterday I got the Intel 320's 120GB SSD and installed in a MacBook Pro mid 2010 and had no problems with it.Can any recommend the drive Only a firmware update would be really great!

Thanks,

G.M.

[idata]

Hi gustavmega,

I am thinking about also buying an Intel 320 120gb SSD for my macbook pro 2010.

I was wondering how did u install it?

Did u need any special screwdrivers?

Thanks,

Sapan

[idata]

@ Sapan

look here

http://www.ifixit.com/Guide/Repair/MacBook-Pro-13-Inch-Unibody-Mid-2010-Hard-Drive-Replacement/4305/... http://www.ifixit.com/Guide/Repair/MacBook-Pro-13-Inch-Unibody-Mid-2010-Hard-Drive-Replacement/4305/...

[idata]

incase people still didn't know, intel post an update

/message/135752 http://communities.intel.com/message/135752

new firmware within 2 weeks

[idata]

Hello, I read the update.

An alternative option is to use the Intel ® SSD Toolbox or similar tools to perform a secure erase in order to restore the SSD to an operational state; all data will be erased. After secure erase, update your SSD with the upcoming firmware. The pending firmware update will not recover user data.

For me, it was impossible to erase (format) the drive even if I used "Secure Erase" of Intel SSD Toolbox.

I remember my first SSD drive which also encounrted this problem also can not be formatted. That was the reason why I sent the SSD back to Intel for RMA.

Humm..... It seems I need to send my 2nd SSD drive to Intel again for RMA