cancel
Showing results for 
Search instead for 
Did you mean: 

Update on "Bad Context 13x Error"

Alan_F_Intel
New Contributor III
New Contributor III

Intel has been investigating the 'Bad Context 13x Error' as seen on select Intel® SSD 320 Series drives. This was previously noted in the Intel community post as "SSD Power Loss". To summarize the error: In certain circumstances, after an unexpected power loss, a small percentage of SSDs may experience this error on the next attempt to boot the system. In this situation, the system's BIOS reports an SSD as an 8MB capacity drive.

Intel has reproduced 'Bad Context 13x Error' utilizing strenuous testing methods. This 'Bad Context 13x Error' can be addressed via a firmware update and Intel is in the process of validating the firmware update. A future update will define the schedule to deliver the firmware fix.

The Intel SSD 320 Series continues to be shipped and is available for purchase. If you experience this error with your Intel SSD, please contact your Intel representative or Intel customer support (via web: http://www.intel.com/ www.intel.com or phone: http://www.intel.com/p/en_US/support/contact/phone www.intel.com/p/en_US/support/contact/phone) .

For those with Intel SSD 320 series SSDs who are concerned but currently unaffected, Intel advises the following actions:

  • As with any storage device, backup your data regularly
  • When shutting down your system, follow your system's standard shutdown process
  • Minimize unplugging the SSD while your system is powered

Intel takes these issues seriously. Please watch for further updates on this site.

Rgds,

Alan

Intel's NVM Solutions Group

115 REPLIES 115

idata
Esteemed Contributor III

Hello,

here is a part of the first mail,

Dear Mr. ........,

Thank you for contacting Intel about your query.

Sadly we do not have a timeframe when the new firmware for your SSD will

be deployed. You can, of course, give the SSD back, if that is your wish.

Kind regards,

..........

In the secound mail he adviced me to buy it from another vendor.

Regards,

Martin

idata
Esteemed Contributor III

MartinNPN,

Stop trolling please. Can a moderator please ban this guy.

idata
Esteemed Contributor III

Hmm, that email does seem to have odd wording. Hmmm.

idata
Esteemed Contributor III

Another vote for keeping this thread ON TOPIC. I would personally appreciate it. I'm afraid Intel may no longer be taking this thread seriously and I'd like to get feedback from them at some point, if possible.

Thank you.

idata
Esteemed Contributor III

Today i've received my Intel 320 Model 120 Gb. This SSD is waiting to become one with my later on delivered new newbook for my work. (HP Elitebook Workstation 8740w).

I've have been reading all the posts here and the local sites here in Holland i think about this issue witch can occur. I think Intel will come with a resolution soon to all the users who are expericing this issue and new users as myself, with a new firmware release.

When i will receive my portable i go further to install W7 x64 basic and regular ssd-settings, and see for a time how it's running.