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Update from Intel's NAND Solutions Group - Firmware issue

Alan_F_Intel
New Contributor III
New Contributor III

To 34nm (G2) Intel® X25-M Solid-State Drive consumers,

• Intel has confirmed an issue with the firmware update process for 34nm (G2) Intel® X25-M SSDs (80GB and 160GB). This predominantly affected Windows* 7 (64bit) users during or immediately after the upgrade process to 02HA firmware using the firmware update tool (version 1.3). Intel plans to release a fix for this issue by the end of November 2009.

• Please see below to decide what you should do:

If you have not upgraded to 02HA but using 02G2 or 02G9 – then use new tool when available to upgrade to new firmware to get Trim support and better sequential write performance (160GB)

If you have successfully upgraded to 02HA - then continue using the SSD, there are no known issues.

If you have received a SSD with 02HA pre installed – then continue using the SSD, there are no known issues.

If you have unsuccessfully upgraded to 02HA - then contact Intel Customer Support for instructions on how to recover the SSD via secure erase or return SSD to Intel for replacement or refund.

*Other names and brands may be claimed as the property of others.

Alan

NAND Solutions Group

Intel Corporation

24 REPLIES 24

idata
Esteemed Contributor III

I fear it is but I suggest to wait for the new version of the Tool to see if it can help in fixing your errors.

idata
Esteemed Contributor III

You can try one more thing, run HDDerase again and then format the drive in Windows 7.

idata
Esteemed Contributor III

HDDerase did not fix SMART error problem for me

idata
Esteemed Contributor III

AFAIK there is nothing that an end user can do to change S.M.A.R.T data.

idata
Esteemed Contributor III

Not quite true. There are products on the market that can manipulate just about anything on a drive, even S.M.A.R.T. data.

Check this out: http://www.deepspar.com/pdf/DeepSparPC-3000UDMABrochure8.0.pdf http://www.deepspar.com/pdf/DeepSparPC-3000UDMABrochure8.0.pdf