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Uninstalling Intel Toolbox problem

idata
Esteemed Contributor III

‎11-10-2011 10:50 AM

Had installed 3.0 and tried to uninstall it and got error saying Win64 not supported so I installed 3.01 over top with no problem but I tried uninstalling to see if I got the error and I did. I did not have problems removing version 2. This started with 3.0.

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8 REPLIES 8

idata
Esteemed Contributor III
In response to idata

‎11-16-2011 01:34 AM

I had the same problem (Win 7 64 Prof).

The uninstaller is a Java Applet. It has got a bug. If you have both Java 32 & Java 64 (Win XP 64 / Vista 64 / Win 7 64) the uninstaller tries to use JAVA 64 --> The Win 64 error message.

Workaround: Uninstall all Java 64 versions and let only Java 32 on your machine.

Uninstall Intel Toolbox --> Works without Problem.

Then you can install Java 64 an the Intel Toolbox.

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idata
Esteemed Contributor III
In response to idata

‎11-16-2011 10:13 AM

Thanks for the info.

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idata
Esteemed Contributor III
In response to idata

‎11-17-2011 08:07 AM

I uninstalled Java 7 update1 64bit and was able to remove the Intel SSD Toolbox. Thanks for your help on this.

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idata
Esteemed Contributor III
In response to idata

‎11-17-2011 08:14 AM

Nice !

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