SSD power loss report updates

[Alan_F_Intel]

Intel is aware of the customer sightings on Intel SSD 320 Series. If you experience any issue with your Intel SSD, please contact your Intel representative or Intel customer support (via web: http://www.intel.com/ www.intel.com or phone: http://www.intel.com/p/en_US/support/contact/phone www.intel.com/p/en_US/support/contact/phone) . We will provide an update when we have more information.

Alan

Intel's NVM Solutions Group

[TKalt]

SSD 320 Hardware/Firmware bug still alive!!!

Dear Intel SSD developers, dear Alan,

I have an urgent ask to help me at a data recovery problem of a ssd 320 160GB drive with bad_ctx 8MB problem.

Please forward email to Intel developers like

Program Manager: -Knut Grimsrud

Architect: -Drew Vogan

Firmware: -Dan Post -Jeff Mcvay -Suhas Nayak -Rick Mangold

RTL: -Jawad Khan -Sowmiya Jaychandran

Electrical: -Randy Webb

I found this names inside Intel ssd update tool issdfut.exe.

My customers drive is a SSDSA2BW160GB with FW:0362 has BAD_CTX.

ISN:CVPR135601VH160DGN

SA: G33021-603

PBA:E75402-601

WWN:50015179596837EA

I'mm data recovery expert at datapower.de germany.

How can I recover those types of drive? I have all tools for soldering flashing/editing the 25b40 eeprom in my office. May be I can then offering data recovery for a lot of customers in europe having same problem in europe. Please contact me by email at mailto:thomas.kaltenstadler@datapower.de thomas.kaltenstadler@datapower.de or phone +49(0)8218109444

I spoke with lots of data recovery friends of mine, but all of them has some unhandled drives with exactly this problem.

Thanks a lot for your help,

Please tell me everything which helps to solve this problem.

Kindest regards, Thomas Kaltenstadler Datapower Germany

[idata]

I ran into this bug about a month ago with a new SBS 2011 Essential install. It happened after initiating the SSD Optimizer through the SSD Toolbox (3.0.3).

hardware:

Motherboard: Supermicro X9SCM

Intel 320 160GB (latest firmware from Intel Toolbox 3.0.3)

Note.

I did not attempt data recovery. Secure erase (using SSD Toolbox under Win 7, desktop board) brought it back to working condition as far as read/write/erase/secure erase goes, but did not put back into production to test or install an OS yet.