SSD power loss report updates

[Alan_F_Intel]

Intel is aware of the customer sightings on Intel SSD 320 Series. If you experience any issue with your Intel SSD, please contact your Intel representative or Intel customer support (via web: http://www.intel.com/ www.intel.com or phone: http://www.intel.com/p/en_US/support/contact/phone www.intel.com/p/en_US/support/contact/phone) . We will provide an update when we have more information.

Alan

Intel's NVM Solutions Group

[idata]

@john, I agree: I am working in the IT industry for a while, and I think I know my way around computer related problems. When my 320 SSD failed, it took me a while to figure out where and especially WHAT to search for. I was reluctant to google for "intel ssd 8MB size" (and such) and was VERY surprised when I finally found this thread; I would have never thought that the weird problem with 8 MB capazity would have shown up exactly the same way for other people, especially since this is a premium product with 5 years warranty.

[idata]

No, i don't work for intel, and neither intel fanboy or defending intel

The conclusion that i said the failure is small number, mostly from search result, and what i read on IT forums i usually on(anandtech.tomshardware.storagereview and so on) plus costumer review from big retailer such as neweggs, amazon, kakaku etc.and again If the issue is serious enough, i think this thread will have more than 4 (7 pages on other thread)because ever since i am using ssd i am on other ssd company forum too, so i kinda know what other ssd issue as 320 user to here, i am worried that i might get 8mb issue at some pointand thats why i am here, to learn more about the issuevalue-wise i agree if the AFR is higher 2% then what the point getting slower drives but again people in here just saying that their 320series ssd drive fail after ??of days/monthspeople in IT field should know how hard to troubleshoot / fix an issue without any detail infothats why i have been suggesting people to share more information about their failed drivesso rather than speaking/blaming for fail ssd, which won't give you any help / fixwhy not you sharing more data while waiting for intel respondif you think "why i should share data, its intel homework" then i can say no more

[idata]

"The conclusion that i said the failure is small number, mostly from search result,"

From anecdotal reports, 7 failures out of 600 within 3 months is not small.

13 failures out of 64 in "Raid stress testing" is not small.

If the failures are related to dirty shutdown / power loss as rumored, the only thing saving people is that dirty shutdowns are rare. I can often go several months without a forced power down. When I need one next time, it will not be reassuring to know that this event can also trash all data on the hard drive.

[idata]

now could you be more specific with those failed drive ?

like i already said saying those failure without sharing any data (batch# /version# , how you install your OS, do you align your ssd) wont go anywhere

here several forums / article :

http://forums.anandtech.com/showthread.php?t=2178373 http://forums.anandtech.com/showthread.php?t=2178373

http://forums.storagereview.com/index.php/topic/30144-intel-acknowledges-problems-with-intel-ssd-320... http://forums.storagereview.com/index.php/topic/30144-intel-acknowledges-problems-with-intel-ssd-320...

http://www.tomshardware.com/reviews/best-ssd-caching,2966.html http://www.tomshardware.com/reviews/best-ssd-caching,2966.html (read comment area)

and if the issue is widespread, i think many people will saying same things like people got their ssd fail in here

Gosh, i think this is useless... i will just ignore this thread, people just rant rather than contributing for a solution

no weird no attention from intel to fix the issue

[idata]

I don't know what "rant" you're referring to. All the responses were perfectly reasonable until you said it only affects minority of users - please go through the thread and note that nobody was speculating on the scope of the issue until you came along, despite the fact that you don't have any hard data either. Also your last sentence was one of the most ridiculous thing I've read on a tech forum. Do you honestly believe that intel is entitled to ignore the issue if the community isn't doing their part to contribute to a solution?