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160 GB G2 - Toolbox v1.2 problem - Win XP - doesn't work

idata
Esteemed Contributor III

Hello

In German look down, here in english (I try it...)

I have a X-25M G2 160 GB in my notebook. The newest firmware is ok and also the newest intel toolbox is installed on win XP.

If I start the toolbox -> "Intel SSD Management Tool" -> SSD optimize --> I always have the same error message.

(please see the attachement with the error message)

I have no backup task or something like that. I also tried to stopp all tasks (processes), but the error message don't disappear.

What can I do?

Regards

fjord

Hallo

Ich habe in mein Notebook eine X-25M G2 160 GB eingebaut.

Die neuste Firmware ist ebenfalls aufgespielt und die neuste Toolbox-Software unter Win XP installiert.Wenn ich das "Intel SSD Management Tool" aufrufe und dort die SSD optimieren will, kommt immer die gleiche Fehlermeldung, siehe Anhang.

Im Hintergrund läuft kein Backup oder ähnliches. Um sicher zu gehen, habe ich alle möglichen Tasks abgeschossen, ohne Erfolg.

Woran könnte das liegen?

Grüsse fjord
25 REPLIES 25

idata
Esteemed Contributor III

hello coup

I see it like you.

I'm very disappointed about intel. The product is really good, but the support/service doesn't exist.

If I buy a next SSD I'm not sure if it's intel. I'm going to search a manufacturer with support.

TRIM and SSD G1 is another discussion... incredibly

It's a pity because the intel SSD work very fast and I love the speed.

fjord

PAckr
New Contributor II

20th January & STILL A PROBLEM. The link to a Microsoft page that supposedly contains a hot fix for XP64 only contains a hotfix for Server 2003.

All I can say for the moment is (regrettably) AVOID THIS PRODUCT UNTIL THE TOOLBOX WORKS PROPERLY.

p.s. I want to be wrong. I want to have missed a solution that is already out there, so if I have, please tell me.

idata
Esteemed Contributor III

Hi guy, I had the same error message with toolbox version 1.2. Version 1.1 works like a charm.

http://www.driversdown.com/Download.asp?ID=111935&Url=http://down1.driversdown.com/Storage/intel_ssd... http://down1.driversdown.com/Storage/intel_ssd_Toolbox_1.1.zip

Make sure you disable System Restore and the volume shadow copy services.

good luck,

Richard

idata
Esteemed Contributor III

Problem still exist!

It is not possible to run the Refresh with XP-64.

The Hotfix KB942589 was installed, but doesnt work!

Is this problem comprehensible on other XP-64 and/or XP32 Systems?

System: XP-64 ENU with german Language User Interface SP2

BestCrypt is installed in Version 8 with the BC-Bus-Controller in the Device Manager. But System HDD is not crypted.

CYA

idata
Esteemed Contributor III