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02HA Poll.

idata
Esteemed Contributor III

UPDATE 10-31-09 @3:20p

I=IDE 

A=AHCI R=RAID

BRAND NEW

III - GOOD=01 BAD=00 AAA - GOOD=02 BAD=00 AIA - GOOD=02 BAD=00

RIR - GOOD=00 BAD=01

 

INSTALLED (NO REFORMAT/ERASE)

III - GOOD=03 BAD=00 AAA - GOOD=06 BAD=02 AIA - GOOD=05 BAD=04 RAR - GOOD=02 BAD=00 RIR - GOOD=03 BAD=00

REFORMAT/ERASE

AAA - GOOD=01 BAD=00 AIA - GOOD=01 BAD=00 IIA - GOOD=01 BAD=00

Also reworded some of the questions. PLEASE POST ANSWERS ONLY. Thx

-----------------------------------------------------------------------------------------------------------

Hey, guys, I think we should take some info of those who updated their g2's. It's really hard to see what's going. I think people should list the stuff on their computer and what was on it before the firmware flash. It might be a lot easier to see a commonality. In my opinon, Intel should have made the flash update a destructive one. Wipe the drive off clean before updating the flash. That way a lot of variables for error is reduced. I have a feeling the trim command is getting some instructions all messed up with a filesystem already present. Yeah i know it's a lot of questions but...

 

Here' it goes...

1-Bios updated to Latest? (YES or NO)

2-What g2 size 80 or 160g? (80 or 160)

3-Was drive BRAND NEW / ERASED (hdd erase/reformat)/ INSTALLED (OS already installed) before update?

4-Is the drive partitioned? (YES or NO)

5-other harddrives installed? (YES or NO)

6-Was drive aligned BEFORE and AFTER update?

7-OS that you have installed or will be installing?

8-If using windows and already installed, what driver is being used before updating firmware? (Intel or MS, AHCI, IDE) if applicable

9-Bios setting before update? (IDE, AHCI, RAID, etc)

during update? (IDE, AHCI, RAID, etc)

after update? (IDE, AHCI, RAID, etc)

10-Did you run the flasher via USB or CD?

11-How many times did you run the flasher? (1x, 2x, 3x)

12-Was there an error when flashing? (YES or NO)

13-After it flashed and the computer rebooted, did you immediately change the settings back to what it was before booting/installing OS? (YES or NO)

14-When booted in Windows did it install a driver? (YES or NO) if applicable

15-What driver did it install?

16-If possible, what driver is being used in Windows after firmware? (Intel or MS, AHCI, IDE)

17-Is the G2 drive bad or working fine? (BAD or GOOD)

List your system specs too and if possible chipset (south bridge chip)

List you SSD manufacturing date.

Anything else you think I missed please say.

***FOR THOSE WITH BAD DRIVES AFTER UPDATE DID YOU TRY TO HDD ERASE AND REINSTALL? If so, did it work again?

***Don't do it if you're not comfortable with it.

Hopefully the information given can help INTEL resolve this issue quicker as it seems to be easier to get information quicker on the forums than individual emails.

53 REPLIES 53

VPent
New Contributor III
New Contributor III

Hi guys,

It's way too early to draw any conclusions, but after the 3DMG summary, there are until now ~79% good updates and ~21% bad updates.

Some points to consider:

- Since there are far more good updates than bad ones, and i suppose that people who got a bad one is who is checking Intel support community, that the bad updates are far less than 20% of the total updates made in general.

- If the above assumption is true, we can't rule out that the bad updates are being caused by an incorrect procedure made by people, or/and is trigged by the existence of a very particular combination of FW/soft/hardware.

- So, i think is very important to list the system specs and batch # or manufact date of SSD, as 3DMG points out.

I think this poll can really help Intel to find a solution, as they already acknowledged.

idata
Esteemed Contributor III

1-Bios updated to Latest? YES

2-What g2 size 80 or 160g? 80

3-Was drive BRAND NEW / ERASED (hdd erase/reformat)/ INSTALLED (OS already installed) before update? INSTALLED

4-Is the drive partitioned? (YES or NO) NO

5-other harddrives installed? (YES or NO) YES

6-Was drive aligned BEFORE and AFTER update? YES (I assume by Win7 install?)

7-OS that you have installed or will be installing? Win 7 x64

8-If using windows and already installed, what driver is being used before updating firmware? (Intel or MS, AHCI, IDE) if applicable - Not sure

9-Bios setting before update? (IDE, AHCI, RAID, etc) IDE (Compatibility)

during update? (IDE, AHCI, RAID, etc) IDE (Compatibility)

after update? (IDE, AHCI, RAID, etc) IDE (Compatibility)

10-Did you run the flasher via USB or CD? CD

11-How many times did you run the flasher? (1x, 2x, 3x) 1x

12-Was there an error when flashing? (YES or NO) NO

13-After it flashed and the computer rebooted, did you immediately change the settings back to what it was before booting/installing OS? (YES or NO) N/A

14-When booted in Windows did it install a driver? (YES or NO) if applicable - YES

15-What driver did it install? Didn't check

16-If possible, what driver is being used in Windows after firmware? (Intel or MS, AHCI, IDE) N/A

17-Is the G2 drive bad or working fine? (BAD or GOOD) - BAD

Gateway P-6860FX (Laptop)

Intel® PM965

Pack Date: 03 SEP 09

I did not attempt to erase/reinstall.

Can't find any info on the Southbridge. Let me know if I can provide any other info to assist!

idata
Esteemed Contributor III

Here' it goes...

1-Bios updated to Latest? (YES or NO) YES

2-What g2 size 80 or 160g? (80 or 160) 160

3-Was drive BRAND NEW / ERASED (hdd erase/reformat)/ INSTALLED (OS already installed) before update? BRAND NEW

4-Is the drive partitioned? (YES or NO) NO

5-other harddrives installed? (YES or NO) NO

6-Was drive aligned BEFORE and AFTER update? N/A

7-OS that you have installed or will be installing? Windows 7

8-If using windows and already installed, what driver is being used before updating firmware? (Intel or MS, AHCI, IDE) if applicable AHCI

9-Bios setting before update? (IDE, AHCI, RAID, etc) AHCI

during update? (IDE, AHCI, RAID, etc) AHCI

after update? (IDE, AHCI, RAID, etc) AHCI

10-Did you run the flasher via USB or CD? CD

11-How many times did you run the flasher? (1x, 2x, 3x) 2x (1st flashing, 2nd time to see if all is OK)

12-Was there an error when flashing? (YES or NO) NO

13-After it flashed and the computer rebooted, did you immediately change the settings back to what it was before booting/installing OS? (YES or NO) NO

14-When booted in Windows did it install a driver? (YES or NO) if applicable N/A

15-What driver did it install? N/A

16-If possible, what driver is being used in Windows after firmware? (Intel or MS, AHCI, IDE) N/A

17-Is the G2 drive bad or working fine? (BAD or GOOD) BAD (After flashing the SSD, my BIOS reports a 8MB Harddisk, Windows 7 is refusing the installation, HDDERASE doesn't work in IDE, AHCI mode it didn't find any drive, The Flashsoftware did find my Intel SSD but is refusing to flash again)

A word about the poll regarding the percentages of the bad firmware updates! Please consider that a large proportion of those affected users are currently without a working computer and no internet. Only a very few have the possibility of a 2nd Computer!I'am unsure what to do at the moment: Waiting for a new firmware to fix the problem, if possible? Or bring back my SSD to my local dealer?

Asus P5B-DeluxeP965 with ICH8R

idata
Esteemed Contributor III

1-Bios updated to Latest? YES

2-What g2 size 80 or 160g? 80

3-Was drive BRAND NEW / ERASED (hdd erase/reformat)/ INSTALLED (OS already installed) before update? Installed

4-Is the drive partitioned? YES

5-other harddrives installed? YES

6-Was drive aligned BEFORE and AFTER update? YES

7-OS that you have installed or will be installing? Windows 7

8-If using windows and already installed, what driver is being used before updating firmware? Intel, AHCI

9-Bios setting before update? AHCI

during update? IDE

after update? AHCI

10-Did you run the flasher via USB or CD? CD

11-How many times did you run the flasher? 1x

12-Was there an error when flashing? NO

13-After it flashed and the computer rebooted, did you immediately change the settings back to what it was before booting/installing OS? YES

14-When booted in Windows did it install a driver? Windows could not boot anymore

15-What driver did it install?

16-If possible, what driver is being used in Windows after firmware?

17-Is the G2 drive bad or working fine? BAD Hard drive seems to be working, but I am constantly getting errors from Windows 7 saying the hard drive is failing.

Using the Intel SSD Toobox, I now get the following error:

ID: B8Desription: End to End Error Detection CountRAW: 50340Normalized: 1Threshold: 99Recommended Action: Contact your reseller or local Intel representative for assistance.

When using AS SSD Benchmark, I am getting around 11MB/s for the 4K-64Thrd Read speed.

1-Bios updated to Latest? YES

2-What g2 size 80 or 160g? 80

3-Was drive BRAND NEW / ERASED (hdd erase/reformat)/ INSTALLED (OS already installed) before update? Installed

4-Is the drive partitioned? YES

5-other harddrives installed? YES

6-Was drive aligned BEFORE and AFTER update? YES

7-OS that you have installed or will be installing? Windows 7

8-If using windows and already installed, what driver is being used before updating firmware? Intel, AHCI

9-Bios setting before update? AHCI

during update? IDE

after update? AHCI

10-Did you run the flasher via USB or CD? CD

11-How many times did you run the flasher? 1x

12-Was there an error when flashing? NO

13-After it flashed and the computer rebooted, did you immediately change the settings back to what it was before booting/installing OS? YES

14-When booted in Windows did it install a driver? Windows could not boot anymore

15-What driver did it install?

16-If possible, what driver is being used in Windows after firmware?

17-Is the G2 drive bad or working fine? BAD Hard drive seems to be working, but I am constantly getting errors from Windows 7 saying the hard drive is failing.

Using the Intel SSD Toobox, I now get the following error:

ID: B8Desription: End to End Error Detection CountRAW: 50340Normalized: 1Threshold: 99Recommended Action: Contact your reseller or local Intel representative for assistance.

When using AS SSD Benchmark, I am getting around 11MB/s for the 4K-64Thrd Read speed.

Here is a set of errors I am getting:

http://www.flickr.com/photos/sintas/sets/72157622593315215/ http://www.flickr.com/photos/sintas/sets/72157622593315215/

idata
Esteemed Contributor III

1-YES

2-80

3-INSTALLED

4-YES

5-YES

6-BEFORE

7-Windows 7 Ultimate

8-Intel MSM drivers

9-Bios setting before update? AHCI

during update? AHCI

after update? AHCI

10-CD

11-1x

12-NO

13-N/A

14-YES

15-no idea, looks like the Intel MSM driver is still in place

16-Intel

17-GOOD

Specs:

Asus P5Q mainboard (Intel P45 chipset)

8 GB DDR2-667 SDRAM (4x 2GB)

Intel Core 2 Duo E8400 / 3 Ghz@3 Ghz

Radeon HD 4850 GPU

Intel X25-M G2 (SATA port # 0)

Samsung HD 1 TB (SATA port # 1)

Samsung HD 1,5 TB (SATA port # 2)

Note: Firmware update ceases to work in AHCI mode (does not find SSD) when the SSD is connected via other SATA ports than 0 (with other hard disks present at lower port numbers).