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ssd 535 slowdown

kkyoh
New Contributor

good day intel ssd running very slow write

can i send it to warranty or i max out the nand write

thank you helth is 60%

1 ACCEPTED SOLUTION

idata
Esteemed Contributor III

Hi kyohisro,

Thank you for contacting our support community. We understand your situation regarding the Intel® SSD 535 Series.In order to better assist you with your situation, could you please provide us the following information:*Please attach the SMART details of the SSD by following the next steps: 1- Open the Toolbox and select the SSD.2- Click on "Export". This will generate a .csv file.3- Attach the file to your response when replying.*Could you please let us know the workload of the SSD? *Could you please let us know if the SSD is in a consumer or server environment? We look forward to hearing back from you.Regards,Junior M.

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6 REPLIES 6

idata
Esteemed Contributor III

Hi kyohisro,

Thank you for contacting our support community. We understand your situation regarding the Intel® SSD 535 Series.In order to better assist you with your situation, could you please provide us the following information:*Please attach the SMART details of the SSD by following the next steps: 1- Open the Toolbox and select the SSD.2- Click on "Export". This will generate a .csv file.3- Attach the file to your response when replying.*Could you please let us know the workload of the SSD? *Could you please let us know if the SSD is in a consumer or server environment? We look forward to hearing back from you.Regards,Junior M.

kkyoh
New Contributor

workload of the SSD cache file from workstation unit

SSD is in a consumer or server environment its on a desktop computer that cache files from workstation

kkyoh
New Contributor

hello intel support

kkyoh
New Contributor

hello intel support