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Intel SSD Toolbox 3.2.3 crashes

New Contributor

I just installed Intel SSD Toolbox 3.2.3 to upgrade from the 3.2.1 version. The old one worked fine but 3.2.3 crashes every time.

Will there be a version that works?


Valued Contributor II

If any of you have Windows* 8.1, please install the following Windows* update as it has been proved to solve issues with Intel® SSD Toolbox.

View solution in original post


Valued Contributor II

Hi jkingma, please try repairing your Microsoft* .NET framework installation from Programs and Features. Click Uninstall/Change and then Repair.

If the above steps do not help please provide more information about your system such as: system model, operating system, and a brief description of the drives and the SATA controller chipsets they are connected to.

A copy of the msinfo32 report may be useful as well and you may attach it with the Advanced Editor. Steps to generate the report: press Windows* key + R key, type "msinfo32", press OK and then File, Export.

Hi Joe

not sure how I can repair .NET it is not in the list of installed programs. which version is required for Toolbox?

I have a Lenovo Thinkpad T430s which came with the SSD

Valued Contributor II

Is there an error message when the program crashes? Please share a screenshot if possible.

No, no error message. it becomes "Unresponsive" and can only close

I've installed version 3.1 again and that works fine. It does, however presents a message that it cannot figure out if the encrypted volume is part of a RAID set (which it isn't)

This message does not appear on the 3.2 version

I assume that the problem in 3.2 is with the Bitlocker / RAID check.