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Intel P3700 blinking orange led

GGil
New Contributor

Hi All,

I've recently bought Intel's P3700 800GB SSD to our Lenovo x3650 M5 (E5-2630 v3 dual CPU) server, running Ubuntu.

Performance is not as high as it suppose to be - hdparm -tT --direct shows around 1.6GB/sec. The same drive on a friends PC shows the 2.8GB/sec it suppose to be.

While trying to debug it I've noticed that the first orange led is blinking steadily - half a second on, half a second off, etc... It is starting when Ubuntu is booting even when the drive is not mounted so there is no traffic.

I tried to shutdown the server and unplug the power sources - but no luck there.

After installing the disk i ran dd if=/dev/zero of=/dev/nvme0n1 bs=1M oflag=direct, like it suggested in the NVMe Driver Reference Guide - maybe I put the SSD is some kind of bad state?

Any other ideas? Maybe firmware? how do I find out which firmware I have? Unfortunately Intel does not support Ubuntu for the SSD Data Center Tool.

I'm do not know if the blinking causes the performance issue, but it is odd.

Thanks,

Gil.

23 REPLIES 23

MGant
New Contributor

Hi,

Maybe your SSD model is failing. http://www.dafotec.fr/ To see the chip controller you have to open it but it will void the warranty.http://www.dafotec.be/

aleyda
New Contributor

Thank you for the guide.

GGil
New Contributor

I just want to correct something, I didn't try the drive I have on my friends PC, he has a different P3700.

rookie67, I hope you are wrong

idata
Esteemed Contributor III

Gilsho,

About this situation, for Ubuntu you can go ahead and download the Intel® SSD Data Center Tool for Linux* here: https://downloadcenter.intel.com/download/23931/ https://downloadcenter.intel.com/download/23931/ Also, here are the commands for you to use the Intel® SSD Data Center data http://www.intel.com/content/dam/support/us/en/documents/solid-state-drives/ssd-software/Intel_SSD_D... http://www.intel.com/content/dam/support/us/en/documents/solid-state-drives/ssd-software/Intel_SSD_D...As well, the activity light will blink anytime there is activity, please refer to the last page from this document: http://www.intel.com/content/dam/www/public/us/en/documents/product-specifications/ssd-dc-p3700-spec... http://www.intel.com/content/dam/www/public/us/en/documents/product-specifications/ssd-dc-p3700-spec...Let us know if you still require assistance.