Error: An error was detected reading data from the selected Intel SSD. Contact your reseller or local Intel representative for assistance.

[JMocn]

Hardware:

Motherboard Gigabyte EX58-UD4P

Intel SSD 520 Series 180GB

When running Optimizer and Quick Diagnostic scan no problems.

Full Diagnostic scan will result in error:

Error: An error was detected reading data from the selected Intel SSD. Contact your reseller or local Intel representative for assistance.

What to do?

[Kevin_M_Intel]

Hello MisterRAID,

May I know what is the software name and version you are using? Is the Intel® SSD connected to Intel® SATA controller?

Kevin M

[JMocn]

Hi Kevin,

De SSD is connected to the Gigabyte Motherboard Gigabyte SATA port, and sometimes on a ARECA ARC-1880 RAIDController as a passthrough disk. Both SATA ports are working without problems the last two years.

The software version of the Solid-State Drive toolbox is 3.2.3

On this moment it's connected on the Gigabyte SATA Port.

[jbenavides]

Hello MisterRAID,

You can try using a different SATA cable, and make sure you are connecting the drive to the main adapter in your motherboard.

If the issue persists, it would be good to check the SMART details using Intel® SSD toolbox.

Also, you may consider performing a Secure Erase on the SSD.

[ADr]

What a strange recommedation. Cable is bad only for 0.0001% of data? Erase disk with OS? Thanx, but no.

Maybe other ideas?