11-01-2018 06:54 AM
i am using Acer Nitro 5 having 512gb intel ssd 600p series and i have also installed 2tb SSHD. i was using my laptop when it suddenly stuck and when i restarted it manually it begain to show me blue screen of death showing "Your pc ran into a problem and need to restart.We'll restart for you. stop code: Registry Error.and than i was stuck in a loop and cant get past through it.. since than i tried every thing to restore my windows but nothing worked. i than installed a new window on my sshd and tried to solve the problem fro there..i can access my SSD i can copy files but i cant delete any thing nor can i make changes in them bcz it says the drive is write protected.i tried various methods to remove write protection and nothing worked.. i need help is anyone there having the same issue or any solution???????
11-08-2018 11:39 AM
Hi Fadikhan4,
For readability, could you please attach the output files of each report? You can export the Intel® SSU report in a text file, and the SMART report can be exported to a CSV file.Please attach those files in a post so it's easier to check the data in them.Regards,Diego V.11-08-2018 11:50 AM
Fadikhan4,
After checking the SSU report you posted, I noticed that you have the OS build version 17134. I recommend you to update it to 17134.81 which includes some fixes to an issue related to the Intel® SSD 600p Series.Please check additional details here: https://support.microsoft.com/en-us/help/4100403/windows-10-update-kb4100403Have a nice day.Regards,Diego V.11-08-2018 12:24 PM
yeah yeah sure but i cant find any option for attachment. how should i attach them to this reply? there are only option for image and video attachments here...
11-08-2018 12:41 PM
11-08-2018 01:19 PM