I am using an intel SS DSA2M160G2GC drive and received a warning from Windows 7 saying that Windows has detected an error in the hard drive and that I should backup it immediately and call the support. It says (not in english): "the following disks are reporting failure: intel SS DSA2M160G2GC SCSI Disk Device". The system is Dell XPS Studio 1340, running Windows 7 home premium 64bit.
In addition, on trying to run Norton Ghost 15 drive backup I get the following error message:
"-Unable to create incremental recovery point.
--Error E7C3000F: Device \\?\SymantecSnapshot0 cannot read 4472 sectors starting at LBA 132412680.
לא היתה אפשרות לבצע את הבקשה עקב שגיאה של התקן פלט/קלט.
the translation of the message is "there was no possibility of processing the request due to an error in input/output device".
I am able to reproduce this error message every time I run the drive backup using Norton Ghost.
This is the first time I am having these error messages. The drive worked perfectly for the past few months since I bought it.
Can I solve this problem by using chkdsk or by writing zeros to the the whole drive?
I will be grateful for your help.