Solidigm

Hello Brendan,You are welcome, please contact us back in case you need more help.Best regards,Sergio S.Intel Customer Support TechnicianUnder Contract to Intel CorporationFor firmware updates and troubleshooting tips, visit: https://intel.com/support...

Hello Brendan,Those adapters are not intended to work on Intel(R) server boards, they are meant to work on desktop boards. For more information feel free to contact our SSD department.Best regards,Sergio S.Intel Customer Support TechnicianUnder Contr...

Hello Brendan,On the BIOS go to boot maintenance manager>>Advanced boot options>>> Boot Mode >>> UEFI. The SATA and sSATA options do not have any effectAnother way that you can test the SSD is to connected it directly to a backplane. Once you connect...

Hello Brendan, At this point what we can recommend is to test your drive on a different system or to test a different U.2 to M.2 SSD cable. Best regards, Sergio S. Intel Customer Support Technician Under Contract to Intel Corporation For firm...

Hello Brendan,What we meant by is if you have tried to connect the SSD 2.5 inch drive directly to the SATA port of the server-board and check if it detects it since the problem might be with the U.2 to M.2 SSD cable or the SSD drive.Best regards,Ser...