Hi MMokh4;We have taken note of your issue; we will need to further investigate.We will get back to you as soon as we can.Have a nice daySantiago A.Intel® Customer Support TechnicianA Contingent Worker at Intel
Hi MTsai33,Please find below our comments:The firmware you have installed in your SSDs is not the latest one; please note, this is a special firmware developed to fix a specific issue related to the Write Amplification Factor. This firmware version w...
Hi MTsai33,Thanks for the details shared with us.With the information provided, please let us further investigate in this issue.Please let us know if the SSD is having another issue, other than the Power-On count details.We will get back to you as so...
Hi MTsai33,Thank you for the information provided; we have checked de SMART details provided and indeed the Power-On hours count is not being reported; however the power cycle count and time workload are present and seem oddly low, for a drive this a...
Hi aleve2,Thank you for your reply; we will be available for support at any time.We will be more than happy to help you in any way we can.Have a nice day,Santiago A.Intel® Customer Support TechnicianA Contingent Worker at Intel
