technical assistance request ( s/o#490390 )

[JLiu18]

Hi Tech,

part#SSDPE2KX040T801

Our customer bought 3 pcs and found 1 out of 3 pcs can't be identified by PC.

See attached pictures for comparison. For NG part, screenshot shows network is disconnected, not sure if it will affect it or not.

Could you help check and advise if part defective or any other reason?

Thanks.

Jun Liu

[JosafathB_Intel]

Hello JLiu18,

We were reviewing your community thread, which is related to the Intel® SSD DC P4510 Series, and we have not heard back from you so we will close this inquiry now.

If you need further assistance, please post a new question.

Best regards,

Josh B.
Intel® Customer Support Technician
A Contingent Worker at Intel®