Running Toolbox Optimize on 240GB Intel SSD 520 Results In BSOD

[DWund]

I've been using a 240GB Intel SSD 520 as my boot drive for about three weeks (Intel RSTe v3.5.1.1009). I have not had any problems with day to day operations and the AS SSD benchmark for the drive is about what I would expect it to be. Yesterday I attempted to optimize the drive using Intel SSD Toolbox v3.1.2. At 85% I got a BSOD that completely froze the system. I did a hard reboot and the system came up without an issue. All of the trim files created by SSD Toolbox were still on the drive. I deleted them manually and attempted to optimize the drive again. The result was the same. Except this time when I restarted the system the SSD boot drive could not be found. The second time I tried to turn the computer on the SSD drive was found and the system booted. I ran SSD Toolbox quick and full diagnostic scans and neither found a problem with the drive. I also ran optimize on an X25-M SSD drive I also have in my system and it completed without a problem.

Although the drive seems to be working fine, the fact that running optimize crashes the system has me concerned with its long-term reliability. Any suggestions for further troubleshooting the problem (or fixing it) would be greatly appreciated.

[DWund]

Ken,

The system is set to RAID in the BIOS. However the two SSDs in the system are not part of a RAID array. Four HDDs are in two RAID0 arrays.

Here are some additional details of the system:

Motherboard: Rampage IV Extreme (BIOS Rev. 3404)

Processor: Intel i7 3930K

Memory: 16GB Corsair Vengeance Dual/Quad Channel DDR3-1866MHz (CMZ16GX3M4X1866C9)

SSD1: Intel SSD 520 (240GB) on SATA Port 0 (6Gb/s, Intel) (Boot)

SSD2: Intel X25-M (160GB) on SATA Port 1 (6Gb/s, Intel)

HDD Raid 0 Array 1: 2 Seagate 1.5TB Barracudas on SATA Ports 2 and 3 (3Gb/s, Intel)

HDD Raid 0 Array 2: 2 Seagate 2.0TB Barracudas on SATA Ports 4 and 5 (3Gb/s, Intel)

Optical Disk 1: LG BD-RE BH08LS20 on SATA Port 6 (3Gb/s, Asmedia)

Optical Disk 2: LG BD-RE BH12LS38 on SATA Port 7 (3Gb/s, Asmedia)

Graphics Card: ASUS Nvidia GTX 680 (4GB model)

Sound Card: Creative X-Fi Titanium

Power Supply: Antec 1000W HCP-1000

OS: Windows 8 Pro with Media Center

If I can provide any other information, let me know.

Cheers,

DarWun

[idata]

I also get BSOD's in RAID mode when trying to TRIM an SSD drive.

I have the DX79SI motherboard and two Intel 520 SSD's.

I have given up on getting any answers to this problem after 6 months of waiting. The x79 chipset will apparently be obsolete before this SNAFU will be solved - if ever. And by the way - forget about Smart Response for the x79. It was promised last year. Apparently socket 2011 support isn't high on Intels agenda.

[idata]

I have the same problem with the 520 240GB. Stuck ar 86% - then a system failure - but in Windows 8 which is not a BSOD, but a system failure page. Same thing.

I have lots of Intel SSD's. The 520 is the only model with this problem.

Any advice would be appreciated.

[RCram]

This problem effects the 180 GB SSD 520 models.

Intel SSD Toolbox: 3.1.2

Intel 520 180 GB Firmware: LCSi

Intel RST: 11.7.0.1013

SSD is connected to the SATA III as my only internal drive. No RAID. Two external hard drives via USB 3 ports.

OS: Windows 7 Pro 64-bit SP1 with current patches

System: HP Pavilion dv7t-7000 Quad

CPU: Intel i7-3720QM four cores.

BIOS: Insyde F.24

I have own the PC for five months. Today after the scheduled SSD Optimizer ran, the PC did not respond to opening applications. The mouse moved, however when I clicked on an icon on the desktop about 1 or 2 minutes after the SSD Optimizer finished running, nothing happened.

Then all of my desktop icons disappeared along with the system taskbar at the bottom of the screen. Basically, I was staring at my wallpaper image. Then I started getting memory access violation errors and about another minute later BSOD which was unable to create a crash dump file. I had to hold the power button down and crash the PC.

No errors reported when I ran full diagnostics in the Intel SSD Toolbox.

[idata]

This may be a related issue, but I am having difficulty hibernating the system with the 520 drive. Entering into hibernation fails 100% of attempts while the 520 drive is present in the system. This is regardless of RST driver versions, and also occurs under Windows 7. I have the exact same experience with two separate 520 drives. "Fast startup" on windows 8 also fails when shutting the computer down.

Mirroring and swapping the 520 drive to another non-intel HD alleviates the issues with hibernation and fast start-up.

I have solved the hibernation issue by installing RST drivers 12.0.0.1082. The toolbox issue is still unresolved.

I must note my displeasure with Intel for discontinuing support of ICH9 with the latest v12 drivers, especially since the drivers fix an issue I have been having for 8 months. I have to use modified driver pack from a german forum to get the new drivers to install.