Running Toolbox Optimize on 240GB Intel SSD 520 Results In BSOD

[DWund]

I've been using a 240GB Intel SSD 520 as my boot drive for about three weeks (Intel RSTe v3.5.1.1009). I have not had any problems with day to day operations and the AS SSD benchmark for the drive is about what I would expect it to be. Yesterday I attempted to optimize the drive using Intel SSD Toolbox v3.1.2. At 85% I got a BSOD that completely froze the system. I did a hard reboot and the system came up without an issue. All of the trim files created by SSD Toolbox were still on the drive. I deleted them manually and attempted to optimize the drive again. The result was the same. Except this time when I restarted the system the SSD boot drive could not be found. The second time I tried to turn the computer on the SSD drive was found and the system booted. I ran SSD Toolbox quick and full diagnostic scans and neither found a problem with the drive. I also ran optimize on an X25-M SSD drive I also have in my system and it completed without a problem.

Although the drive seems to be working fine, the fact that running optimize crashes the system has me concerned with its long-term reliability. Any suggestions for further troubleshooting the problem (or fixing it) would be greatly appreciated.

[idata]

I am also having the same problem on a 120gb 520 drive. I am running RST 11.7.0.1013 drivers on windows 8 64 bit.

I have been having this problem for several weeks if not longer.

[idata]

Same problem here with an Intel SSD 520 240GB.

Intel SSD Optimizer stucked at 85%. (Toolbox 3.1.2)

After reboot, i had a blackscreen after Windows Logo disappeared.

The next reboot, all was fine.

Checkdisk didn't find problems.

[KenF_Intel]

Hi All,

We are looking into the issue you are reporting.

Are any of you using your drives in a RAID?

Are any of you using your drives in systems with non-Intel chipsets?

Thanks.

[idata]

I am using my 120GB Intel 520 SSD on a Dell Latitude e6400 (PM45 northbridge, 82801IEM ICH9M-E southbridge),

Dell BIOS A32.

Driver version is: RST 11.7.0.1013

OS: Windows 8, 64bit. Fully updated up to February 15, 2013.

The drive is not in a RAID.

I should note that the Bluescreen does not happen during the optimization process, but occurs within 1-2 minutes after completion.

This may be a related issue, but I am having difficulty hibernating the system with the 520 drive. Entering into hibernation fails 100% of attempts while the 520 drive is present in the system. This is regardless of RST driver versions, and also occurs under Windows 7. I have the exact same experience with two separate 520 drives. "Fast startup" on windows 8 also fails when shutting the computer down.

Mirroring and swapping the 520 drive to another non-intel HD alleviates the issues with hibernation and fast start-up.

Any ideas Ken?