Request assistance, on Intel 730 SSD, currently AT RISK - detected "Smart Event" warranty thru 12/2019, Support App/iOS ERROR that reads: There was an error requesting support for this product.
Could someone please help me submit my support request?
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01-26-2019 03:08 PM
10 REPLIES 10
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02-05-2019 10:55 PM
Hello MGarc31,
Thank you for contacting Intel® Memory & Storage Support.
This is just a friendly reminder that your case remains open.
Should you need our technical assistance please do not hesitate to contact us back.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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02-06-2019 09:15 PM
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02-07-2019 01:07 AM
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02-07-2019 10:21 PM
Hello MGarc31,
Thank you for your reply and the information provided.
You are going to receive an email shortly from our advance technical support department in order to further assist you.
Thank you for your patience and understanding.
Best regards,
Josh B.
Intel® Customer Support Technician
Under Contract to Intel Corporation
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02-08-2019 07:02 PM
Josh,
I replied to your email last night via email. Should I post the Proof of Purchase here? I’m unsure if you received my response.
Kind regards,
Marco F Garcia