08-22-2014 06:48 AM
We are experiencing random, occasional but catastrophic array corruption on two servers that are on test before being moved to a hosting centre.
SERVER CONFIGURATION
SuperMicro SuperServer 6017R-TDLRF 1U Server
Incorporating SuperMicro X9DRD-LF Motherboard with Intel C602 Chipset with latest BIOS.
64GB ECC RAM
1x Xeon E5-2630v2 CPU
2x Intel DC S3700 800GB SSD Drives in RAID 1 (Mirror) on RSTe Hardware RAID.
Windows Server Enterprise 2008 R2, fully updated.
CORRUPTION PROBLEM
Under heavy load, after a random period of time, often when doing a Windows backup, the array corrupts and the following event log messages are generated. There are varying quantities of each message...
Event ID: 55
Description:
The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume VMs.
Event ID: 12289
Description:
Volume Shadow Copy Service error: Unexpected error CreateFileW(\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy25\,0x80000000,0x00000003,...). hr = 0x800703ed, The volume does not contain a recognized file system.
Please make sure that all required file system drivers are loaded and that the volume is not corrupted.
Event ID: 136
The default transaction resource manager on volume E: encountered an error while starting and its metadata was reset. The data contains the error code.
A chkdsk on a corrupted volume shows hundreds of lines of errors. I can post these two, but I do not think the exact errors are relevant, as they vary each time. They include:
...
The object id index entry in file 0x19 points to file 0x174c
but the file has no object id in it.
...
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09-05-2014 08:51 AM
Thanks for the information. I am going to research about this and I will be back with more updates.
Kevin M