05-29-2018 10:38 PM
Computer: HP EliteDesk 800 G2 DM 65W.
SSD: Intel Prod code SSDSCKKW256G8X1
Bios version: N21 Ver. 2.33 3/29/2018 (latest)SSD : 545S serie type M.2The bios is not recognizing the SSD, I have two of the same computers and on both they are not recognized. What can I do to recognize them.
Solved! Go to Solution.
05-30-2018 06:56 AM
Hello ferdinand1968,
Thanks for posting in our communities. We understand that you have two HP* systems that are not recognizing https://ark.intel.com/products/125021/Intel-SSD-545s-Series-256GB-M_2-80mm-SATA-6Gbs-3D2-TLC Intel® SSD 545s Series (256GB, M.2).Checking the system specifications, it seems the M.2 on the system is for PCIe based WLAN adapters and PCIe M.2 SSDs (Page 2, Expansion slots):- http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA6-1435ENUC HP EliteDesk 800 65W G2The Intel SSD 545s is a SATA based SSD, even if it has the same form factor (M.2), it won't be recognized as the slot only works with PCIe based devices. We recommend to use a PCIe M.2 drive or https://support.hp.com/us-en/contact-hp/product/hp-elitedesk-800-65w-g2-desktop-mini-pc/8741496 contact HP* for alternatives.NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.I hope this information will be useful for you. Please let us know if there's anything else we can do for you.Best regards,Eugenio F.05-30-2018 06:56 AM
Hello ferdinand1968,
Thanks for posting in our communities. We understand that you have two HP* systems that are not recognizing https://ark.intel.com/products/125021/Intel-SSD-545s-Series-256GB-M_2-80mm-SATA-6Gbs-3D2-TLC Intel® SSD 545s Series (256GB, M.2).Checking the system specifications, it seems the M.2 on the system is for PCIe based WLAN adapters and PCIe M.2 SSDs (Page 2, Expansion slots):- http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA6-1435ENUC HP EliteDesk 800 65W G2The Intel SSD 545s is a SATA based SSD, even if it has the same form factor (M.2), it won't be recognized as the slot only works with PCIe based devices. We recommend to use a PCIe M.2 drive or https://support.hp.com/us-en/contact-hp/product/hp-elitedesk-800-65w-g2-desktop-mini-pc/8741496 contact HP* for alternatives.NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.I hope this information will be useful for you. Please let us know if there's anything else we can do for you.Best regards,Eugenio F.05-30-2018 09:46 AM
Thank you very much!
Please can you tell me if I can use INTEL 600p M.2 PCIe SSD 256GB for my Elitedesk 800 G2 DM 65W?