Intel SSD 530 not seen on OS install screen - ASRock C2750D4L

[JLind13]

I have spent the whole day struggling with my new NAS build before I found this thread.

The SSD shows up as it should when I cold boot the server, trying to install OS from a UEFI USB key and poff, the drive is gone. I don't know how it would behave with a OS installed as it's impossible for me to install Windows Server 2012 R2 on it.

Cold Boot:

In the Boot Menu I choose to boot from "UEFI: My USB key" where the Win Server 2012 R2 install is located. At this point the SSD is listed as "P0: INTEL SSDSC2BW180A4". It doesn't show up twice as a UEFI drive. (Don't know if it should.)

Installation starts but when I get to the point where I should choose where to install WS, I get the message that no drives where found.

If I then exit the installer (server will reboot), the SSD is gone from the Boot Menu and the Bios can't find it either.

If I however boot into the UEFI Console or to the empty SSD, I can Ctrl+Alt+Del the machine and the SSD will still be there in the Boot Menu and in the Bios.

I have tried everything I can think of!

• Load drivers in Windows Server installer
• Disable Fast Boot
• Disable Hot Plug
• Tried another SATA port.
• Set SATA speed to Gen 2 (force sata 2 on the sata 3 port)
• Disable SATA Aggressive Link Power Mgmt
• Tried all different combinations of Legacy / UEFI CSM settings I can think of.

From the original Bios settings, this is what I changed only for my liking:

• Enabled Hard Disk S.M.A.R.T
• Set Bootable Marvell 9230 SATAIII mode to None

Here's my hardware spec:

ASRock C2750D4I motherboard (BIOS/UEFI v1.80, BMC v0.14.0)

Intel 530 180GB SSD v.DC32, plugged in to first sata 3 port on intel controller (tried the second port as well with same problems)

2 x 2GB PC10600 DDR3 ECC

The SSD had DC12 firmware when I got it, but the first thing I did after I found this thread was to update it to DC32 but that didn't solve my problems.

I have reported this to ASRock as well with a link to this post and I would be more than happy to help ASRock and Intel to sort this out.

[MB11]

What I done sofar and seems to be working sofar is in Intel RST I switched of "switched of link power managment" this seems to relate

to dev sleep.

Also in windows power management I switched off "never switch my pc off"

Tks and rgds.

[PLang1]

the old bios of my Asrock board already had the function to turn off link power management. At least in my situation this did not help.

[MB11]

Still having problems with my Intel 530 m.2.ssd on the z97x ud5h bk / windows 8.1 - 64 bits.

Did a clean Windows install added all the relevant updates / installed all Intel Chipset / RST and m.e.i drivers,

but still my Windows version is not stable.

Whilst using the internet browser and even opening my hotmail account Windows freezes up and I have to do

a hard reset, when I than re-boot the 530 is no longer recognised/visible.

I than have to switch off my desktop, restart go into the bios select p4 which is de 530 set this to first boot

priority, and than re-boot.

I also have Windows 8.1 on a Plextor M5p and this version is rock solid.

Meanwhile also issed a ticket via the Gigabyte support desk, but so far the combination is not working

100 percent satisfactory.

Any input / feedback / advice highly appreciated.

tks.

[KenF_Intel]

Hi Jensl,

I also tested with other SSD's and HDD's this morning and found that they work.

Here's what we know:

When installing Windows Server 2012

- SSD 530 on Intel ports in AHCI mode is NOT seen

- note: SSD 530 is seen on a different model of motherboard in AHCI mode

- SSD 530 on Intel ports in IDE mode is seen

- SSD 530 on Marvell ports in AHCI mode is seen

- other drives (SSD's and HDD's) on Intel ports in AHCI mode are seen

When installing Windows 8

- SSD 530 on Intel ports in AHCI mode is seen

Honestly, this is a real puzzler. Let me talk to engineering and I'll get back to you.

[JLind13]

Hi ken-Intel,

Good to know that it's not just a bad mother board or SSD I got then. I really hope that you guys can figure this out fast. But with a Intel SoC, Intel controller and Intel SSD, it feels like you guys should be able to solve this pretty quickly.

If there is in fact a bug in the SSD firmware, what timeframe are we talking about until I can get a fix? I'm asking as I have been standing still here for three weeks now and I don't know how much longer I can wait. Would you recommend me to send the SSD back to where I bought it and buy anything else then the 530-series?