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Intel ssd 520 remains locked after resuming from sleep if ATA HDD password set
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03-25-2014 05:47 PM
Hello,
Recently, I upgraded my HP 8560w notebook to windows 8.1, installed a new Intel 520 SSD. Without setting ATA password everythink works fine. After I set up an ATA HardDisk Password (in order to enable FDE (full disk encryption)), the notebook can not resume from SLEEP. Pressing sleep button puts the notebook into sleep. Pressing power button resumes from sleep, shows login screen, it lets me type my windows password, then it fails to show desktop, and windows crashes with BSOD.
After restart, SSD Toolbox shows bit3 (security frozen)=1 at word 128 in drive details.
Removing ATA HDD password helps, but it is not THE solution, since i need the encryption.
Event viewer shows Error Event 41-Kernel power (critical), "system has rebooted without cleanly shutting down first".
I have already seen different forums and threads, but actually nothing helps.
There is also identical question already present in this forum, but without working solution
Disabling ATA password for Intel SSD, using it just for my secondary HDD (Hitachi magnetic non SED drive) in upgrade bay, works fine, notebook is able to resume from SLEEP, secondary drive is unlocked and available.
Windows 8.1 x64, latest updates, latest bios, latest 520 firmware (i400).
Thanks for help,
Dousin
7 REPLIES 7
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03-26-2014 08:18 AM
Hello Dousin, I understand this can become an inconvenience.
I guess you are using Intel® Rapid Storage Technology just as Greg in the other thread. In this case you may want to uninstall it and use the Microsoft* inbox driver instead, it should be installed automatically or with Windows* Updates.
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03-26-2014 09:10 AM
Can you confirm that the mechanical HDD works properly when the password is applied and the system comes out of sleep?
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03-26-2014 09:45 AM
Yes, the mechanical drive works properly if ATA password is set. No problem with resuming from sleep.
I will test your recommendation as soon as I get the notebook again.
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03-26-2014 04:52 PM
I completely removed IntelRST (deinstalled from Program Options, removed all Intel devices from device manager including option 'remove files from computer'), restarted and reinstalled drivers from windows update. Problem persists!
Afterwards I installed Windows 7 from scratch onto my secondary HDD. All drivers downloaded from Windows Update, no downloads/install from HP or from Intel. The same problem as Windows 8: computer can not wake from sleep if ATA password set for Intel 520. Removing password protection from 520 solves the problem. Note: the magnetical secondary (now system) drive is still password protected.
Any suggestions are welcome... Is there any firmware update which would solve it? I can't understand, why the drive doesn't ask for the password on resume from sleep.
Thanks
