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- Solid State Drives (NAND)
- Intel 750 red led on after windows 10 blue screen
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12-25-2016 06:56 AM
i am working with 3ds max and suddenly windows 10 blue screen...and e..reboot ,
the intel 750 was detected by bios at pcie slot 4 but could not be recognized as boot disk.
the intel 750 red led always on.
In normal， the intel 750 flashes green led
help!
Solved! Go to Solution.
1 ACCEPTED SOLUTION
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12-26-2016 11:28 AM
Hi Cloud.Leon,
We understand your SSD is not recognized anymore and it shows a red light on it.On this case, we do suggest to please get in touch with our http://www.intel.com/content/www/us/en/support/contact-support.html# @18 support department and they will further assist you with this situation.Regards,NC
8 REPLIES 8
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01-08-2017 10:31 PM
I got in touch with support department and shipped my ssd to intel. After two working weeks, i got the replaced ssd from intel. it works fine now.
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01-09-2017 05:53 AM
Hello Cloud.Leon,
Thanks for getting back in touch with us.We are glad to hear that the replacement drive works fine now and that everything was successfully addressed. Hope you have a nice week.Regards,NC
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01-09-2017 07:10 AM
Cloud.leon
So you had a bad drive?
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01-09-2017 07:23 AM
christianklein
Not exactly. The bad one worked fine at begin.
I updated the firmware using intel ssd tool box ever which maybe caused ssd dead.
But a long time it worked fine after updating the firmware until windows10 bule screen happened.
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