09-01-2016 07:00 AM
Hi,
I just installed Intel 600p 256GB drive into Dell e5470 laptop with no other drives and when turning on bitlocker encryption it choose software based encryption.
Is there a known issue with Win 10 Pro v1607 or does the drive need a firmware update? Am i missing a step?
Side note, Intel SSD Toolbox is unable to access SMART info for drive, is that again because software update is necessary? The only change made to Windows is to enable Hyper-V. Nothing else is installed in host OS.
- UEFI mode only
- legacy/csm disabled
- secure boot enabled.
- TPM 2.0
Booted off thumbdrive to install Win 10 Pro x64 v1607.
Before install, i choose repair->... cmd shell->diskpart->clean->convert gpt (though it showed up as unitialized disk already)
After install had finished and system had all updates from Windows Update,(nothing broken in Device Manager) i enabled Bitlocker encryption but my only option was the software based encryption.
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\Windows\system32>manage-bde -status
BitLocker Drive Encryption: Configuration Tool version 10.0.14393
Copyright (C) 2013 Microsoft Corporation. All rights reserved.
Disk volumes that can be protected with
BitLocker Drive Encryption:
Volume C: []
[OS Volume]
Size: 237.92 GB
BitLocker Version: 2.0
Conversion Status: Fully Encrypted
Percentage Encrypted: 100.0%
Encryption Method: XTS-AES 128
Protection Status: Protection On
Lock Status: Unlocked
Identification Field: Unknown
Key Protectors:
TPM
Numerical Password
Did i miss a step?
thanks.
Solved! Go to Solution.
09-05-2016 02:54 PM
Hello Hjsd68s,
We would like you to please check the following https://technet.microsoft.com/en-us/itpro/windows/keep-secure/bitlocker-overview link that explains the details on configuring BitLocker* on Windows® 10, this may be useful.About the Intel® Solid State Drive Toolbox, this software is not available yet for the Intel® SSD 600P, we will be letting you know as soon as the new software is available.Any questions, please let us know.Regards,NC09-14-2016 12:29 PM
Hello Hjsd68s,
We are following up the thread and we would like to know if you require any further assistance. We will be waiting for your response.Regards,NC