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- eDrive not working on Intel SSD Pro 6000p
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eDrive not working on Intel SSD Pro 6000p
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02-11-2018 08:57 AM
Hello,
I have recently bought an Intel SSD Pro 6000p 512GB M.2 for use as a Windows 10 Enterprise Bitlocker hardware encrypted System drive. First of all I have updated the SSD to the latest Firmware PFS121P. Then I wanted to use the SSD Pro Administrator Tool 2.0.2 to enable eDrive like it is https://www.intel.de/content/www/de/de/solid-state-drives/ssd-pro-2500-series-edrive-solutions-bluep... documented for the Pro 2500. But since the Tool showed "eDrive Support: False" I did a PSID Revert but that didn´t help. Also trying to enable eDrive Support anyway resulted in the Message "Error: Configuration Update failed". I have attached a Snapshot of the error.
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02-13-2018 12:26 PM
Hello torsten2k6,
Thank you for providing the requested file. We will analyze the provided data and get back to you via this community thread as soon as we have relevant information. Thank you for your patience. Regards,Andres V.
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02-13-2018 11:01 AM
Hi Torsten2K6,
I'm experiencing the same issues with a 256GB Version. I saw the latest update from the Intel Support Team (Andres V.) and can confirm that a fresh install of the O.S (Windows 8.1 or 10 Pro) does nothing along with using any other Rescue USB or DVD options to run the utility. Out of curiosity, what's the Batch number and or Manufacturing date of your drive? Trying to install the M.2 in a Dell laptop. Intel support seems to be pushing myself to contact Dell but I have several other systems both desktop and laptop based (all manufactured no older than 9 months) , all with similar results. I take it that your have the OS install on a secondary drive and will then install on the M.2?
Best Regards,
Gordon Walker.
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02-13-2018 12:44 PM
@Andres I will be waiting for your Feedback
gwconfig:
I don´t see any production date / batch number on the disk. Where could I find it? Yes, I have installed the OS on a secondary disk and now trying to activate eDrive on the Intel SSD.
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02-13-2018 02:08 PM
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02-14-2018 02:12 PM
Hello torsten2k6 and Gordon,
Could you please install version 2.0.1 of the Intel® SSD Pro Administrator Tool (https://downloadcenter.intel.com/download/26625/Intel-SSD-Pro-Administrator-Tool https://downloadcenter.intel.com/download/26625/Intel-SSD-Pro-Administrator-Tool), try again to enable eDrive, and share the results with us? I'll be waiting for your response. Regards,Andres V.
