cancel
Showing results for 
Search instead for 
Did you mean: 

eDrive enable doesn't work properly for Intel PRO 6000p SSD

MHayn1
New Contributor

I have an Intel 6000p 512GB drive. Originally, when I tried to enable eDrive, it appeared to work. But after I rebooted, the drive now shows:

I have updated the firmware to the latest, and it is a retail drive (not OEM). I get a similar result from PSID revert or secure erase. It seems like the drive is stuck in some half-way state. When I enable bitlocker in the OS, it uses software encryption.

Is there any way to get teh drive to support eDrive?

10 REPLIES 10

idata
Esteemed Contributor III

Hello MikeH2,

Looking at the documentation for the SSD Pro Administrator Tool, it seems that your operating system version may be the issue:- http://Intel Solid-State Drive Pro Administrator Tool User Guide Intel Solid-State Drive Pro Administrator Tool User Guide (Page 7).Based on this, it's possible that the tool is running due to the similarities between Windows Server* 2012 and Windows* 8.1. At the same time, it can also explain why you're unable to perform many of the commands successfully.Would it be possible for you to test this drive on a supported operating system?Best regards,Carlos A.