07-28-2017 03:07 PM
I have an Intel 6000p 512GB drive. Originally, when I tried to enable eDrive, it appeared to work. But after I rebooted, the drive now shows:
I have updated the firmware to the latest, and it is a retail drive (not OEM). I get a similar result from PSID revert or secure erase. It seems like the drive is stuck in some half-way state. When I enable bitlocker in the OS, it uses software encryption.
Is there any way to get teh drive to support eDrive?
08-02-2017 05:11 PM
Hello MikeH2,
Looking at the documentation for the SSD Pro Administrator Tool, it seems that your operating system version may be the issue:- http://Intel Solid-State Drive Pro Administrator Tool User Guide Intel Solid-State Drive Pro Administrator Tool User Guide (Page 7).Based on this, it's possible that the tool is running due to the similarities between Windows Server* 2012 and Windows* 8.1. At the same time, it can also explain why you're unable to perform many of the commands successfully.Would it be possible for you to test this drive on a supported operating system?Best regards,Carlos A.