Cloning 600p M.2 SSD to 760p M.2 SSD

[RStok]

I have successfully cloned around 40 Intel NUC systems which contain Intel 600p M.2 SSD drives.

My customer needs another 40 units but my supplier did not have enough 600p drives so we purchased 760p drives instead.

Whenever we restore the working image to the new drives, the system fails to boot reporting an Inaccessible boot device BSOD.

We have tried to inject the latest nVME drivers into the build but have been unable to resolve the issue. The clone image is not damaged as we have since purchased a single 600p drive and the same image restores to that without any issues.

I have spoken to Intel Technology Partner support who have said there shuld be no incompatibility issues between the two drives but clearly something is not right somewhere.

BIOS settings have been checked and the cloned system does partially start to boot into Windows but BSOD's after about 30 seconds.

Does anyone have any suggestions?

[RStok]

Also forgot to add that both the 600p and the 760p are running up to date firmware.

It's a puzzler!

[AlHill]

Ok, good information. One of the Intel support engineers will assist you.

Doc

[LeonWaksman]

Hi @RStok​ 

Are you aware of existing  Intel Data Migration Software for that purpose? https://downloadcenter.intel.com/download/27960/Intel-Data-Migration-Software?v=t

Leon

[RStok]

Hi Leon,

I've had a look into this but I am already using Acronis True Image 2019 as my cloning software anyway, alongside their Universal Restore tool which is supposed to allow you to recover cloned images to dis-similar software. Using this tool, I have added in the nVME drivers which correspond to the 760p if it wanted those specifically, and for good measure also added in the chipset, RST and ME inf files also from the latest driver sources.

Not sure if IDMS is any better or newer than the latest Acronis software but looking at the video tutorial the process is exactly the same just with less bells and whistles than in the full Acronis product.

Also, as both drives are M.2 SSD's, I can only have one drive in the system at the same time.

[Santiago_A_Inte]

Hi RStok,

Thank you for your contact to Intel® SSD support group on your request for support for your Intel® SSD 760p Series.

By reading all details in your posts and the valuable community members input, we have the following inquiries:

Have you tried the Intel® SSD 760p Series on a different system? Or have you tried to perform a fresh install and try to clone from the same type of drive? We want to isolate the issue from the SSD or the NUC.

As this Intel® NUC 7 Home NUC7i5BNKP has only one M.2 port, are you performing the cloning, by having the Intel® SSD 760p Series on an external enclosure? As indicated in our Intel® Data Migration Software download page (Please follow this link to find the information: https://downloadcenter.intel.com/download/27960/Intel-Data-Migration-Software?product=80098), use of enclosures or adapters might cause issues with SSDs, as is not supported nor validated by us.

On a side note, Intel® SSD 760p Series is not listed as a validated drive for your Intel® NUC 7 Home NUC7i5BNKP as is indicated in our Intel® Product Compatibility Tool (follow this link to find a list of compatible and validated drives for your particular NUC: http://compatibleproducts.intel.com/ProductDetails?prodSearch=True&searchTerm=NUC7i5BNK#  

We will be looking forward to your reply.

Have a nice day.

Santiago A.

Intel® Customer Support Technician

A Contingent Worker at Intel