04-14-2013 11:13 AM
Hi folks. So I had an SSD drive I was using with BIOS level encryption via fingerprint reader. I thought I turned it off but I guess I didn't. Long story short, I can't get the password I thought it was to work and the drive is completely unusable at this point. I don't need the data back but I would like to have the drive working. Can someone tell me how to fix this? It's an Intel SSD drive if that matters. Thanks!
04-15-2013 11:22 AM
Hello, on this case the recommendation is to perform a secure erase, in order for you to do that, you can use the Intel(R) Solid State Drive toolbox, you might need to connect the Solid State Drive via SATA and as a secondary hard disk drive.
You can find that tool at the following link:
https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/18455/eng/Int... https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/18455/eng/Int...
04-16-2013 06:59 PM
See the thread here:
I'm sorry it happened to you too...
04-17-2013 03:44 AM
I was wondering if the advice I gave to clear BIOS was a bad idea. That link pretty much confirms it. I'll really sorry I didn't think that through.