750 400GB Failed to update to Win10 RS1 with error 0xc00000bb

[LJian19]

I have already asked Microsoft for help, but they have totally no idea about this and recommend me to raise a question here.

[idata]

Hello Leo_Jiang,

We understand you are facing a situation with a Windows® 10 update and the error 0xc00000bb.

From our scope of support, we can let you know to make sure of the following:

-The SSD has the latest NVMe* driver installed https://downloadcenter.intel.com/download/26451/Intel-SSD-Data-Center-Family-for-NVMe-Drivers (Link here)

-How much free space does the SSD have? -Did it happen before using this SSD?-Have you tried a different operating system on this SSD?

Also, we have seen the error occurring for several people as well, we were able to research a bit and http://www.fixwindowserror.org/0xc00000bb.html here is an interesting link for you to check.

Here is another https://support.microsoft.com/en-us/help/971905/ntfs-event-id-137-with-error-code-0xc00000bb-may-be-.... link it may be useful

Note: These links are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there

Regards,

Nestor C

[idata]

Hi Leo_Jiang,

We are following up and we'd like to know if you require further assistance or if you were able to follow the suggestions. We'll be waiting for your response.Regards,Nestor C

[LJian19]

Hi Nestor C,

I've installed the latest driver and about 30GB remain free.

This update seems working properly on almost all the other computers, since MS does not report this bug.

It seems impossible and meaningless for me to try another OS on this SSD since the OS is working properly except trying update to RS1. Win10 is also the only OS which meets the hardware demanding.

Best Regards,

Leo J

[idata]

Hi Leo_Jiang,

Could you please share with us the *.csv from https://downloadcenter.intel.com/download/26574/Intel-Solid-State-Drive-Toolbox Intel® Solid-State Drive Toolbox, you need to click the export button and save the file. Once you have the file, please reply the thread and use the advanced editor button to attach it here.We will be waiting for your response.Regards,Nestor C