540s 'SError: { UnrecFIS }' on linux boot irregulary

[NZeju]

I'am trying to understand the meaning and severe of a totally irregular appearing error during boot according to one of the SSDs connected to my NUC5I5RYH:

New SSD M.2 240GB INTEL SSDSCKKW24 (Modell: 540s), Firmware Version: LSF036C, checked without any errors with Intels SSD Tool (with W10), SMART values unremarkable.

SATA controller: Intel Corporation Wildcat Point-LP SATA Controller [AHCI Mode] (rev 03) (prog-if 01 [AHCI 1.0])

CPU: Intel(R) Core(TM) i5-5250U (Broadwell-U)

OS: ArchLinux, 4.8.12-3 x86_64 GNU/Linux

I testet reboot, boot after shutdown and boot after shutdown with power unplugged.

On every ca. fifth to tenth boot I get:

[code]

ata4: SATA link up 6.0 Gbps (SStatus 133 SControl 300)

ata4.00: ATA-10: INTEL SSDSCKKW240H6, LSF036C, max UDMA/133

ata4.00: 468862128 sectors, multi 16: LBA48 NCQ (depth 31/32), AA

ata4.00: READ LOG DMA EXT failed, trying unqueued

ata4.00: failed to get Identify Device Data, Emask 0x40

ata4.00: configured for UDMA/133

ata4: exception Emask 0x2 SAct 0x0 SErr 0x2000000 action 0x6 frozen t4

ata4: irq_stat 0x00000011, unknown FIS 00478027 a0000830 00000000 08000001

ata4: SError: { UnrecFIS }

ata4: hard resetting link

[/code]

Perhaps related to former June 2016 031C firmware release which provided the following changes:

* Corrected errant FIS causing BSOD when Write Cache disabled

[idata]

Hello Jfp42,

Thanks for reporting the situation as well.

Could you and nadotu please share your system details as specific as possible?

Computer model/brand, hardware included, software installed, etc.

We will be waiting for your response, in the meantime we continue with our research.

Regards,

NC

[JPiru]

Hi small correction, this server is actually running up to date Centos 7. (sorry, new year's brain fart)

CentOS Linux release 7.3.1611 (Core)

Linux server1 3.10.0-514.2.2.el7.x86_64 # 1 SMP Tue Dec 6 23:06:41 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux

Base Board Information

Manufacturer: ASRock

Product Name: 970 Pro3 R2.0

Version:

BIOS Information

Vendor: American Megatrends Inc.

Version: P2.40

Release Date: 08/05/2015

Memory Device

Array Handle: 0x000E

Error Information Handle: Not Provided

Total Width: 64 bits

Data Width: 64 bits

Size: 8192 MB

Form Factor: DIMM

Set: None

Locator: A1_DIMM0

Bank Locator: A1_BANK0

Type: DDR3

Type Detail: Synchronous Unbuffered (Unregistered)

Speed: 1600 MHz

Manufacturer: Kingston

Asset Tag: A1_AssetTagNum0

Part Number: 99U5403-160.A00LF

Rank: 2

Configured Clock Speed: 800 MHz

Memory Device

Array Handle: 0x000E

Error Information Handle: Not Provided

Total Width: 64 bits

Data Width: 64 bits

Size: 8192 MB

Form Factor: DIMM

Set: None

Locator: A1_DIMM1

Bank Locator: A1_BANK1

Type: DDR3

Type Detail: Synchronous Unbuffered (Unregistered)

Speed: 1600 MHz

Manufacturer: Kingston

Asset Tag: A1_AssetTagNum1

Part Number: 99U5403-160.A00LF

Rank: 2

Configured Clock Speed: 800 MHz

vendor_id : AuthenticAMD

cpu family : 21

model : 2

model name : AMD FX(tm)-8320 Eight-Core Processor

stepping : 0

microcode : 0x600084f

00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD/ATI] RD9x0/RX980 Host Bridge (rev 02)

00:02.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RD890/RD9x0/RX980 PCI to PCI bridge (PCI Express GFX port 0)

00:09.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] RD890/RD9x0/RX980 PCI to PCI bridge (PCI Express GPP Port 4)

00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] (rev 40)

00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller

00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller

00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller

00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller

00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 42)

00:14.1 IDE interface: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 IDE Controller (rev 40)

00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)

00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)

00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (rev 40)

00:14.5 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI2 Controller

00:15.0 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB700/SB800/SB900 PCI to PCI bridge (PCIE port 0)

00:15.3 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB900 PCI to PCI bridge (PCIE port 3)

00:16.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller

00:16.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller

00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 0

00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 1

00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 2

00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 3

00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 4

00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 5

01:00.0 VGA compatible controller: NVIDIA Corporation GT218 [GeForce 210] (rev a2)

01:00.1 Audio device: NVIDIA Corporation High Definition Audio Controller (rev a1)

02:00.0 USB controller: Etron Technology, Inc. EJ188/EJ198 USB 3.0 Host Controller

03:05.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8169 PCI Gigabit Ethernet Controller (rev 10)

05:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)

[ 1.343615] ahci 0000:00:11.0: version 3.0

[ 1.343781] ahci 0000:00:11.0: AHCI 0001.0200 32 slots 4 ports 6 Gbps 0xf impl SATA mode

[ 1.343784] ahci 0000:00:11.0: flags: 64bit ncq sntf ilck pm led clo pmp pio slum part

[ 1.344317] scsi host2: ahci

[ 1.344441] scsi host3: ahci

[ 1.344888] scsi host4: ahci

[ 1.344998] scsi host5: ahci

[ 1.345036] ata3: SATA max UDMA/133 abar m1024@0xfe30b000 port 0xfe30b100 irq 19

[ 1.345039] ata4: SATA max UDMA/133 abar m1024@0xfe30b000 port 0xfe30b180 irq 19

[ 1.345041] ata5: SATA max UDMA/133 abar m1024@0xfe30b000 port 0xfe30b200 irq 19

[ 1.345044] ata6: SATA max UDMA/133 abar m1024@0xfe30b000 port 0xfe30b280 irq 19

[ 1.649639] ata6: SATA link down (SStatus 0 SControl 300)

[ 1.649694] ata4: SATA link down (SStatus 0 SControl 300)

[ 1.804638] ata5: SATA link up 6.0 Gbps (SStatus 133 SControl 300)

[ 1.804670] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)

[ 1.805216] ata5.00: ATA-10: WDC WD10EZEX-00MFCA0, 01.01A01, max UDMA/133

[ 1.805219] ata5.00: 1953525168 sectors, multi 16: LBA48 NCQ (depth 31/32), AA

[ 1.805488] ata3.00: ATA-10: INTEL SSDSC2KW120H6, LSF036C, max UDMA/133

[ 1.805491] ata3.00: 234441648 sectors, multi 16: LBA48 NCQ (depth 31/32), AA

[ 1.805943] ata5.00: configured for UDMA/133

[ 1.805957] ata3.00: READ LOG DMA EXT failed, trying unqueued

[ 1.805959] ata3.00: failed to get Identify Device Data, Emask 0x40

[ 1.805962] ata3.00: configured for UDMA/133

[ 1.805967] ata3: exception Emask 0x2 SAct 0x0 SErr 0x2000000 action 0x6 frozen t4

[ 1.806009] ata3: irq_stat 0x00000011, unknown FIS 00478027 a0000830 00000000 08000001

[ 1.806050] ata3: SError: { UnrecFIS }

[ 1.806088] ata3: hard resetting link

[ 1.871679] tsc: Refined TSC clocksource calibration: 3492.378 MHz

[ 1.871755] Switched to clocksource tsc

[ 2.265604] ata3: SATA link up 6.0 Gbps (SStatus 133 SControl 300)

[ 2.266981] ata3.00: configured for UDMA/133

[ 2.266985] ata3: EH complete

[ 2.267102] scsi 2:0:0:0: Direct-Access ATA INTEL SSDSC2KW12 036C PQ: 0 ANSI: 5

[ 2.277991] scsi 4:0:0:0: Direct-Ac...

[idata]

Hello all,

We believe we have found the root cause and potential fix. We are currently implementing and validating this fix. no ETA on schedule for a release as of yet.We will keep you all posted here.Regards,NC

[idata]

Hello all,

The latest firmware update contains the fix for this situation, please https://downloadcenter.intel.com/download/26491/Intel-SSD-Firmware-Update-Tool?product=80097 download it from this link.In case the ISO is not booting up normally, please try changing the BIOS settings to legacy boot mode, so it can properly boot.Regards,Nestor C

[aburn7]

Hi,

I have an Intel 540s running on a Thinkpad P50 and am experiencing the same errors with the latest firmware (both computer and ssd as of writing this). This is on Linux 4.11. No such errors occur with a Samsung 850 Evo Pro or Samsung 950 Evo or Samsung 960 Evo on this computer.

[8.789556] blk_update_request: I/O error, dev sda, sector 344783176[8.789596] ata1: EH complete[8.848803] ata1.00: exception Emask 0x0 SAct 0x3e80000 SErr 0x0 action 0x0[8.848806] ata1.00: irq_stat 0x40000008[8.848808] ata1.00: failed command: READ FPDMA QUEUED[8.848810] ata1.00: cmd 60/08:98:10:fa:8c/00:00:14:00:00/40 tag 19 ncq dma 4096 in res 41/40:08:10:fa:8c/00:00:14:00:00/40 Emask 0x409 (media error) [8.848812] ata1.00: status: { DRDY ERR }[

8.848813] ata1.00: error: { UNC }