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530 wont boot installing windows 10

DBrow15
New Contributor

‎05-27-2018 08:14 PM

I have to re-install widows 10 on this pc and when I try to install. I get an error that states that windows cannot find a driver for the ssd drive. Where might I find such a driver?

Thanks in advance,

Dan

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2 REPLIES 2

idata
Esteemed Contributor III

‎05-28-2018 07:48 AM

Hi DaninWaxhaw,

Thank you for contacting our support community. We understand your situation regarding the Intel® SSD 530 Series. We would like to inform you that there is no such a driver for the SSD because it is SATA and the SSD uses the Windows* inbox SATA driver. In order to better understand your issue, could you please provide the following details: *Is the SSD detected on BIOS? *Have you tested the SSD in a different system? If so, Did you have the same output? *Have you tried to connect the SSD as a secondary drive in a different system and tried to run a low-level format? *Please let us know the brand and model of your motherboard.We look forward to hearing back from you.Regards,Junior M.
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idata
Esteemed Contributor III

‎06-04-2018 08:41 AM

Hi DaninWaxhaw,

We would like to know if you read our previous post. If you have any other questions, we'll be waiting for your response.Regards, Junior M.
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