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SSD warranty still valid if the store goes "out of business"?

idata
Esteemed Contributor III

Hello to Intel Community!

As per title, what happens to 3 (or 5) year warranty should the store (where the SSD was bought, of course) goes bankrupt?

I guess I'm really asking whether Intel has worldwide warranty? And to whom does the end-user from EU turn for help in such a case?

Thank you,

Blaise

1 ACCEPTED SOLUTION

idata
Esteemed Contributor III

http://www.intel.com/support/ssdc/hpssd/sb/CS-032509.htm http://www.intel.com/support/ssdc/hpssd/sb/CS-032509.htm

Who do I contact to obtain warranty service?

Boxed SSD Products (SSD purchased from a retailer)Contact the original retail outlet, distributor or OEM from whom you purchased your SSD or system. If you are outside of the warranty provided from the seller contact http://www.intel.com/support/9089.htm Intel® Customer Support.

Here is the EU CS contact: http://www.intel.com/support/9089.htm# europe http://www.intel.com/support/9089.htm# europe

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2 REPLIES 2

idata
Esteemed Contributor III

http://www.intel.com/support/ssdc/hpssd/sb/CS-032509.htm http://www.intel.com/support/ssdc/hpssd/sb/CS-032509.htm

Who do I contact to obtain warranty service?

Boxed SSD Products (SSD purchased from a retailer)Contact the original retail outlet, distributor or OEM from whom you purchased your SSD or system. If you are outside of the warranty provided from the seller contact http://www.intel.com/support/9089.htm Intel® Customer Support.

Here is the EU CS contact: http://www.intel.com/support/9089.htm# europe http://www.intel.com/support/9089.htm# europe

idata
Esteemed Contributor III

Yeah, you still have manufacturer warranty if the store closes down. Had to do this with a NIC and found the direct Intel warranty process is pretty good.