topic Re: Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes in Solid State Drives (NAND)

Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes

YPeng11 — Mon, 14 Apr 2014 04:17:41 GMT

I can confirm that I have the same issue with intel SSD Pro 1500

Re: Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes

Jose_H_Intel1 — Tue, 15 Apr 2014 17:35:46 GMT

Pany, I was wondering if you could provide more information about your issue.

What is the exact behavior? How does the issue happen? Can it be replicated after sleep, restart or cold boot?

Do you get a Blue Screen of Death? Could you provide the stop error code, Windows* Event log, or minidump file?

Perhaps more detailed system configuration will be useful too. You could use msinfo32 or http://www.intel.com/support/siu.htm Intel® System Identification Utility.

Re: Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes

YPeng11 — Wed, 16 Apr 2014 01:33:49 GMT

I have an Lenovo Y410P notebook. It is running both win7 and win8.1 on my HDD. I have installed an Intel Pro 1500 SSD and set SATA mode to AHCI. I tried to install windows on the SSD. I can only install win7 on it whereas it can't be recognized under the win8(or win8.1) setup enviroment, and it is the same even if the SSD runs as a 2nd drive under win8.1 (when I changed SATA mode to IDE, all turned to be well).

When I cold boot win7 from SSD under AHCI mode, it seems to be all right until I have installed the RST driver, and the system would randomly freeze after a few minutes, and then the screen would go black or get a blue screen (sorry, the error code I can't remember). I also find it was replicated after sleep. But when I uninstalled the the RST driver, it turned to be all right again.

Re: Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes

Jose_H_Intel1 — Thu, 17 Apr 2014 21:23:23 GMT

Pany, please allow us more time to check about your issue.

Re: Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes

YPeng11 — Sat, 19 Apr 2014 11:05:10 GMT

Thx, and it can't be recognized in ubuntu12.04/14.04 as well as in Win8/8.1.

Re: Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes

KenF_Intel — Tue, 22 Apr 2014 23:04:32 GMT

Hi Pany,

I've branched your report off to a new thread since it seems to be a different issue than the one where you first posted your comments.

We are attempting to recreate the problem but we need some additional information:

- What is the BIOS version of your Y410P?

- What is the firmware version of the Pro 1500? (You can find this in the Intel(r) SSD Toolbox).

Thanks.

Ken

Re: Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes

YPeng11 — Fri, 25 Apr 2014 03:17:55 GMT

The BIOS version is 3.05 (74CN44WW).

The firmware version of the Pro 1500 was LSQi, and it has been updated to LSTi.

Please let me know if any additional information is required.

Thanks.

Re: Pro 1500 SSD SSD not seen during OS Install, Win 8, Lenovo Y410p, also system freezes

KenF_Intel — Fri, 25 Apr 2014 14:49:04 GMT

Thanks Pany.

We are working to get a similar system in house for testing. I'll let you know when we are able to obtain a system.