topic Re: Is there a way to check current firmware version and manage Dell branded Intel P3600 SSDs? Is your tool compatible to perform firmware updates in Solid State Drives (NAND)

Is there a way to check current firmware version and manage Dell branded Intel P3600 SSDs? Is your tool compatible to perform firmware updates

SMehd1 — Fri, 10 Feb 2017 11:10:54 GMT

Is there a way to check current firmware version and manage Dell branded Intel P3600 SSDs? Is your tool compatible to perform firmware updates

Server running ESXI 6.0U1

Re: Is there a way to check current firmware version and manage Dell branded Intel P3600 SSDs? Is your tool compatible to perform firmware updates

idata — Fri, 10 Feb 2017 16:55:55 GMT

Hello SarfarazM,

Regarding your SSD, since this one you have is an OEM version, our Intel® Data Center Tool software is not going to work to perform the firmware update, we encourage you to contact Dell* (In your case), in order to perform a firmware update with their tool. Our tool will only work to perform the update for generic drives.

In order to verify the current firmware version of your SSD, you can use our tool, at least it will show you the drive info, including the firmware version. In case you need it, https://downloadcenter.intel.com/download/26221/Intel-SSD-Data-Center-Tool here is the link to download it.

Also, here is the http://www.intel.com/content/dam/support/us/en/documents/solid-state-drives/ssd-software/Intel_SSD_DCT_3_0_x_User_Guide.pdf user's guide, in case you need to look for more commands.

In order to check your SSD, once the software is installed, the command you need to run is: isdct show

Let us know if you require further assistance.

Regards,

Nestor C

Re: Is there a way to check current firmware version and manage Dell branded Intel P3600 SSDs? Is your tool compatible to perform firmware updates

SMehd1 — Fri, 10 Feb 2017 17:09:28 GMT

Thanks for the update NC.

I am going to use the Dell tool to update firmware.

However, the issue here we have is the Intel tool does not even list the drives and hence I am unable to view the current firmware version of the SSDs.

VMware detects the drive and its working but The Dell OEM Intel P3600 NVMe SSD firmware version isn't fully reported under VMWare & is truncated to only the first

four characters so the firmware version is unable to be determined (see below).

Devfs Path:

/vmfs/devices/disks/t10.NVMe____INTEL_SSDPE2ME800G4D_SFF_NVME_800GB_____CVMD5526005C800GGN__00000001

Vendor: NVMe

Model: INTEL SSDPE2ME80

Revision: 8DV1

IS there any way I can determine the firmware version using your tool, please send the complete command list. If there is any alternate way, I am happy to try that as well.

Please reply asap as this is critical.

Regards

Sarfaraz

Re: Is there a way to check current firmware version and manage Dell branded Intel P3600 SSDs? Is your tool compatible to perform firmware updates

idata — Fri, 10 Feb 2017 18:49:31 GMT

Hi SarfarazM,

We checked and for this kind of situation, you need to contact Dell*, they should be the ones assisting you with any update available for this SSD.http://www.intel.com/content/www/us/en/support/solid-state-drives/data-center-ssds/000018274.html Here is a link for your reference.Regards,Nestor C