topic Re: Intel 750 red led on after windows 10 blue screen in Solid State Drives (NAND)

Intel 750 red led on after windows 10 blue screen

YLeon — Sun, 25 Dec 2016 14:56:25 GMT

i am working with 3ds max and suddenly windows 10 blue screen...and e..reboot ,

the intel 750 was detected by bios at pcie slot 4 but could not be recognized as boot disk.

the intel 750 red led always on.

In normal， the intel 750 flashes green led

help!

Re: Intel 750 red led on after windows 10 blue screen

CKlei2 — Mon, 26 Dec 2016 17:09:22 GMT

Good luck with the 750 drive. I've got the 750 U.2., went into sleep mode never to be seen again.

Re: Intel 750 red led on after windows 10 blue screen

idata — Mon, 26 Dec 2016 19:28:12 GMT

Hi Cloud.Leon,

We understand your SSD is not recognized anymore and it shows a red light on it.On this case, we do suggest to please get in touch with our http://www.intel.com/content/www/us/en/support/contact-support.html# @18 support department and they will further assist you with this situation.Regards,NC

Re: Intel 750 red led on after windows 10 blue screen

idata — Mon, 02 Jan 2017 17:53:12 GMT

Hi Cloud.Leon,

We are following up and we would like to know if you were able to engage our support department already. We will be waiting for your response.Regards,NC

Re: Intel 750 red led on after windows 10 blue screen

YLeon1 — Mon, 09 Jan 2017 06:24:49 GMT

I got in touch with support department and shipped my ssd to intel. After two working weeks, i got the replaced ssd from intel. it works fine now.

Re: Intel 750 red led on after windows 10 blue screen

YLeon — Mon, 09 Jan 2017 06:31:54 GMT

I got in touch with support department and shipped my ssd to intel. After two working weeks, i got the replaced ssd from intel. it works fine now.

Re: Intel 750 red led on after windows 10 blue screen

idata — Mon, 09 Jan 2017 13:53:05 GMT

Hello Cloud.Leon,

Thanks for getting back in touch with us.We are glad to hear that the replacement drive works fine now and that everything was successfully addressed. Hope you have a nice week.Regards,NC

Re: Intel 750 red led on after windows 10 blue screen

CKlei2 — Mon, 09 Jan 2017 15:10:04 GMT

Cloud.leon

So you had a bad drive?

Re: Intel 750 red led on after windows 10 blue screen

YLeon — Mon, 09 Jan 2017 15:23:30 GMT

christianklein

Not exactly. The bad one worked fine at begin.

I updated the firmware using intel ssd tool box ever which maybe caused ssd dead.

But a long time it worked fine after updating the firmware until windows10 bule screen happened.