topic Intel SSD DC S3700 SED in Solid State Drives (NAND)

Intel SSD DC S3700 SED

JJuli5 — Wed, 16 Nov 2016 18:15:59 GMT

Intel SSD DC S3700 SED-is there a way to remove self encryption feature or decrypt SED?.. The self encryption feature is preventing us from doing a firmware based secured erase after decomissioning the the hardware. HPDL380 G8

Re: Intel SSD DC S3700 SED

idata — Thu, 17 Nov 2016 00:53:02 GMT

Hello JulioJ,

We understand you need to remove the SED in order to perform a firmware based secure erase. Could you share a screenshot of this situation?Do you have an actual error message?There is no way to remove the feature since this is done at the drive level and it basically helps to prevent unwanted intrusion and secure the drive.Regards,NC

Re: Intel SSD DC S3700 SED

JJuli5 — Thu, 17 Nov 2016 14:07:57 GMT

Re: Intel SSD DC S3700 SED

idata — Thu, 17 Nov 2016 22:33:22 GMT

Hello JulioJ,

After reviewing the case, we can only suggest to try to run secure erase using HDparm in Linux:hdparm --user-master master --security-set-pass password /dev/sdXhdparm --user-master master --security-erase password /dev/sdXhdparm -Np468862128 /dev/sdXHere is a http://www.intel.com/content/dam/www/public/us/en/documents/white-papers/ssd-server-storage-applications-paper.pdf link with more information about it.Let us know if this helps.Regards,NC

Re: Intel SSD DC S3700 SED

idata — Mon, 28 Nov 2016 21:06:00 GMT

Hello JulioJ,

We would like to know if you were able to follow the previous instructions or if you still require further assistance. We will be waiting for your response.Regards,NC