topic Re: Security Freeze MSATA 525 180GB in Solid State Drives (NAND)

Security Freeze MSATA 525 180GB

vDuqu — Thu, 06 Mar 2014 17:54:16 GMT

I have a MSATA ssd drive intel 525 180gb, I tried to make a secure erase, with linux live cd, for restore performance of SSD, failed secure erase, and now using Intel SSD Toolbox show me in the drive "a Security Freeze Lock is detected and the drive must be power cycled by unplugging and plugging in the drive", is very difficult do this with msata drive and in a laptop. I have tried several programs, without success.

Is There another way to unlock the drive?, I don't have desktop.

Thank you for your help.

regards

Victor

Re: Security Freeze MSATA 525 180GB

BKosz — Thu, 06 Mar 2014 18:12:50 GMT

The step that usually works to unlock the drive is to put the system into sleep and then turn it back on.

Re: Security Freeze MSATA 525 180GB

vDuqu — Thu, 06 Mar 2014 19:19:43 GMT

Put the system in sleep mode in windows 7, or how I can put the system in to sleep?

Re: Security Freeze MSATA 525 180GB

BKosz — Thu, 06 Mar 2014 19:38:28 GMT

Click the "Start" button in the lower left corner of your desktop. In the lower right corner of the Start menu, next to the "Shut Down" button, is a button labeled with a small, right-pointing arrow. Mouse over the arrow. The Shut Down menu appears. Point at "Sleep" and click on this option. Your Windows 7 computer should go into sleep mode.

Re: Security Freeze MSATA 525 180GB

vDuqu — Fri, 07 Mar 2014 00:56:05 GMT

din't work, i put the laptop in sleep mode and return, still locked, restar, stiill locked, another solution? is a great intel's fault if doesnt have another soolution

Re: Security Freeze MSATA 525 180GB

KenF_Intel — Fri, 07 Mar 2014 01:44:46 GMT

Hi Duquev,

The problem is that Windows 7/8 actually prevents us from unfreezing the drive in some situations (unfortunately, I don't have a lot of specifics on that).

You mentioned that you have Linux. Going into sleep in Linux using the pm-suspend command will unfreeze the drive.

Here's a website with good instructions on doing a secure erase in Linux.

http://www.thomas-krenn.com/en/wiki/SSD_Secure_Erase SSD Secure Erase - Thomas Krenn Wiki

Re: Security Freeze MSATA 525 180GB

BKosz — Fri, 07 Mar 2014 06:55:01 GMT

Right, secure erase with http://www.majorgeeks.com/files/details/parted_magic.html PartedMagic live linux distribution always works for me, like in this http://www.youtube.com/watch?v=udxNL6sCuDQ video guide.

Re: Security Freeze MSATA 525 180GB

vDuqu — Fri, 07 Mar 2014 13:16:06 GMT

For my didn't work in secure erase of parted magic the drive have "*", that said is locked, suspend command nothing do , I'm sick with this, i think i have to buy a msata to usb converter, there is no way to do.

Re: Security Freeze MSATA 525 180GB

KenF_Intel — Fri, 07 Mar 2014 18:18:52 GMT

Hi Duquev,

It's not recommended to do a Secure Erase when connected via USB

You must have a password on this mSATA drive.

You can unlock your drive using the command:

sudo hdparm --user-master u --security-unlock

Do this before you put the system into sleep. Replace and with your real password and the designator for your drive.

Here's an example assuming the drive is /dev/sda and the password is TEST

sudo hdparm --user-master u --security-unlock TEST /dev/sda

Re: Security Freeze MSATA 525 180GB

vDuqu — Fri, 07 Mar 2014 18:51:35 GMT

Hi, ken-Intel thanks for answer, i don't known the password, i never put the password, in secure erase was "password" when failed erase, is there any way to know what is the key? the drive normally is sdb,

thanks

Re: Security Freeze MSATA 525 180GB

vDuqu — Sun, 09 Mar 2014 02:06:38 GMT

finally solved the problem, I used unlock command sudo hdparm --user-master u --security-unlock , where the password was "password", for default secure erase on parted magic put this one, the drive unlock, but i had to use secure erase with hdparm after unlocked, because if restarted the computer the drive lock again. thanks Ken and Bogdan